2020 Jeep Cherokee Latitude Problems & Complaints

Common problems: The 2020 Jeep Cherokee Latitude has been associated with several recurring issues, including electrical system malfunctions, engine troubles, and transmission problems.

Some of these concerns have even led to recalls, such as NHTSA Campaign Number 20V-191, addressing a lingering rearview camera display caused by a software error.

In addition to electrical challenges, drivers have reported premature stalling, excessive oil consumption, and rough or delayed shifting in the transmission.

These problems have created frustration for many owners, with some seeking repairs under warranty or pursuing recalls for resolution.

Read on for a closer look at the most common issues affecting the 2020 Jeep Cherokee Latitude and the recalls issued to address them.

Common 2020 Jeep Cherokee Latitude Problems

• Engine: Excessive Oil Consumption; Oil Leaks; Stalling; Hesitation; Check Engine Light; Overheating; Engine Fires
• Electrical System: Sudden Loss of Power; Infotainment System Errors; Battery & Charging Issues; Warning Lights; Power Transfer Unit (PCU) Failures
• Transmission: Rough/Hard Shifting; Transmission Failure; Delayed Shifting; Power Loss; Jerking; Hesitation

2020 Jeep Cherokee Latitude Engine Problems

Among the most frequently reported engine issues in the 2020 Jeep Cherokee Latitude is excessive oil consumption, with some owners noting the engine requires oil more frequently than expected.

Drivers also regularly report oil leaks, particularly from the timing synchronizer unit.

Engine stalling and hesitation are additional recurring complaints, particularly during acceleration, which can be unsettling in traffic.

Another issue involves the check engine light illuminating without an apparent cause, leaving many owners uncertain about the severity of the problem.

Rare but severe incidents of engine overheating, sometimes resulting in fires, have also been reported.

These engine-related challenges have spurred numerous complaints and prompted recalls. Vehicle owners experiencing any of these problems are encouraged to seek professional diagnosis or contact their dealer for assistance.

2020 Jeep Cherokee Latitude Electrical System Problems

Owners of the 2020 Jeep Cherokee Latitude have reported various electrical system issues, some of which can significantly affect the vehicle’s performance.

One of the most concerning problems involves sudden stalling, where the vehicle loses power unexpectedly while in motion.

Infotainment system malfunctions, including freezing or abrupt shutdowns, have also been cited as common frustrations for drivers.

Battery and charging system issues are another area of concern, particularly with the auto stop/start feature.

These problems sometimes necessitate frequent battery replacements. In addition, various warning lights, such as the check engine light and tire pressure monitoring system light, have been reported to illuminate without any clear reason.

Failures in the Power Transfer Unit (PTU) have also been noted, compromising the functionality of the vehicle’s 4×4 system.

These electrical issues have prompted recalls, including a notable recall listed as a backover protection problem but caused by a software error.

NHTSA Campaign Number 20V-191 addresses a defect where the rearview camera image remains displayed after the vehicle has shifted out of reverse.

While categorized under backover prevention, this issue originates from an electrical system failure.

Owners experiencing electrical system issues should have their vehicles inspected by a professional mechanic or reach out to their dealer promptly.

2020 Jeep Cherokee Latitude Transmission Problems

Transmission problems are another frequent source of frustration for 2020 Jeep Cherokee Latitude owners.

Many have reported rough or hard shifting, particularly at lower speeds, resulting in a jerky and uncomfortable driving experience.

In more severe cases, transmission failure has been documented, often accompanied by a “Service Transmission” warning light.

Delayed shifting during acceleration has also been noted, creating safety concerns for drivers attempting to merge or overtake on highways.

Additionally, power loss while driving has been reported, which can pose significant risks in high-speed traffic.

Jerking and hesitation during gear changes further exacerbate the vehicle’s transmission troubles, making it difficult for some owners to drive smoothly.

These transmission-related issues have prompted numerous complaints and some recalls. Owners encountering such problems are advised to seek assistance from a qualified mechanic or their dealer to address the concerns effectively.

What 2020 Cherokee Latitude Owners Say

NHTSA Complaint

“Upon driving at approx 20mph in traffic on the highway, there was a sudden loss of power in acceleration. Smoke was seen around the vehicle. Multiple lights flashed on the dashboard and then quickly went blank. As I was pulling to the side of the road I noticed flames coming from the front right side of the vehicle. The brakes no longer worked. I got out of the vehicle as smoke was seeping into the cabin. I was able to retrieve my phone and bag. Approx. 30 seconds after exiting the vehicle and moving away there was a small explosion. Over the course of the next few minutes there were multiple other explosions. Emergency services were called immediately. The vehicle burnt to the ground completely.”

NHTSA Complaint

“The start and stop feature in the vehicle keeps malfunctioning and has done so every since I purchased car in 2021. Took it to dealer and they replaced the battery and that still did not stop it from malfunctioning meaning it go completely dead this is a safety hazard and now that my car is out of warranty the dealer is giving me issues when fixing it even though it should have been fixed the first time. This is a know problem to the dodge.dealer I went to bc one of the tech told me alot of people have this problem with Cherokee. The malfunction with the start and stop feature has caused Mt Car to go dead on highways and freeways which is dangerous.”

Edmunds Complaint

“2020 Jeep limited with the 4cyl turbo. Have had it two weeks. First I was getting something under the hood running after shutting motor off for up to 45 minutes. Brought it to dealer, of couyrse nothing they could find. Today wife pulled in garage shut the engine and smoke was pouring out from the grill. Car was not overheating but lots of smoke or steam.. I have never seen smoke or steam in any of my new cars like this and I lease two vehicles every three years. So now its back to the dealer Monday.”

A Step-by-Step Guide to Lemon Law Claims

If your 2020 Jeep Cherokee Latitude consistently fails to meet quality and performance standards, you may have legal options under the lemon law.

A vehicle is typically considered a lemon if it undergoes repeat warranty repair attempts to resolve recurring problems that significantly affect its safety, usability, or value.

Keep in mind that lemon laws vary by state, so it’s essential to understand the specific regulations where you live.

If your 2020 Jeep Cherokee Latitude qualifies as a lemon, you may be entitled to remedies such as a replacement vehicle, a refund, or monetary compensation, depending on your state’s lemon law provisions.

If you opt for a refund or replacement, the manufacturer may deduct a usage fee based on the time the vehicle operated without major defects.

Additionally, if a replacement vehicle is offered, you may need to cover any price difference between the defective Jeep Cherokee Latitude and the new model.

Consulting with a lemon law attorney can help ensure your rights are protected and guide you through the best course of action for your situation.

Let the Lemon Law Experts Fight for What’s Fair

If you own a defective 2020 Jeep Cherokee Latitude, the Lemon Law Experts are here to provide unparalleled support in pursuing your claim.

Since 2009, our experienced team has secured millions of dollars in settlements for thousands of consumers dealing with defective vehicles.

We specialize exclusively in lemon law and warranty cases, offering personalized assistance tailored to your unique circumstances.

Time is of the essence in lemon law cases, making it crucial to act swiftly. If you believe your 2020 Jeep Cherokee Latitude may qualify as a lemon, the Lemon Law Experts are dedicated to resolving your case quickly and effectively, prioritizing your safety and satisfaction.

Contact us today for a free, no-obligation consultation at (877) 885-5366 or fill out our online form to take the first step towards resolution.