Common problems: While the 2021 Cadillac XT5 is highly rated by consumers, some Cadillac drivers report issues involving steering, engine, electrical system, and seatbelts.
General Motors has previously recalled the 2021 Cadillac XT5 due to a defect in the fuel system lines of certain vehicles, which can cause rough idling, engine stalling, overheating, and the possibility of a vehicle fire.
General Motors has released two recalls in total on the Cadillac XT5. Read on to learn more about the issues that could affect your Cadillac vehicle.
Common 2021 Cadillac XT5 Problems
- Steering: Reduced steering assist; power steering failure; difficulty steering at low speeds; strange noises while turning the wheel
- Engine: Overheating; carbon buildup; timing chain issues; fuel system errors; check engine light; engine temperature gauge rising unexpectedly; steam coming from the hood; stalling; difficulty starting the engine
- Electrical System: Unresponsive touchscreen; infotainment system malfunctions; connectivity issues with bluetooth or other devices; battery drain; defective sensors; flickering interior or exterior lights; lights failing to turn on or off; defective airbag sensors
- Seatbelts: Seatbelt rattling; seatbelt retractor issues; noise from the seatbelt mechanism, especially when driving on rough roads; seatbelt warning light.
2021 Cadillac XT5 Steering Problems
The 2021 Cadillac XT5 may be prone to steering issues. One of the most common problems is the “Steering Assist Reduced” message, which is often linked to a faulty thermostat.
Another frequent complaint involves intermittent power steering failures. These failures can occur unexpectedly, making the vehicle difficult to steer and posing a potential safety risk.
Additionally, many drivers have reported unusual noises emanating from the steering system, particularly during low-speed maneuvers.
These noises can be both distracting and indicative of underlying issues within the steering mechanism.
2021 Cadillac XT5 Electrical System Problems
The 2021 Cadillac XT5 may be vulnerable to several electrical system problems. Among the most common issues are malfunctions with the infotainment system, where owners have experienced unresponsive screens and connectivity problems.
Another common problem reported by drivers is unexpected battery drain, which has left some drivers struggling to start their vehicles.
This issue can be inconvenient and may indicate deeper electrical system faults. Concerns about back over protection have been raised, highlighting the importance of ensuring that all safety systems are functioning correctly to prevent accidents when reversing.
There are also numerous complaints about defective sensors, particularly those related to parking assist and collision warning systems.
General Motors (GM) announced a recall dated September 22, 2022, identified as recall number 22V-709, which affects certain 2021 Cadillac XT5 models equipped with the optional Surround Vision feature.
This recall addresses a critical issue with the rearview camera, as improperly crimped coaxial cable connectors can lead to camera failure or intermittent functionality.
The consequence of an inoperative rearview camera significantly reduces rear visibility, increasing the risk of a crash.
2021 Cadillac XT5 Engine Problems
One of the most common engine issues in the 2021 Cadillac XT5 is overheating, which many owners attribute to faulty sensors.
This problem can lead to significant engine damage if not addressed promptly. Another prevalent issue is carbon buildup on the intake valves.
This buildup can negatively impact engine performance, causing reduced efficiency and power.
Additionally, there have been numerous complaints about the timing chain, with some drivers reporting noise and potential failure. Such issues can be serious, as a failing timing chain can lead to extensive engine damage.
Problems with the fuel system have also been noted, particularly with the fuel pump and fuel injection system.
These issues can result in rough idling and stalling, making the vehicle unreliable and potentially unsafe to drive.
On June 3, 2021 (recall number 21V-422) GM announced a recall concerning improperly attached fuel supply lines in certain 2021 Cadillac XT5 models.
This defect could lead to fuel leaks, posing a fire hazard. If you are experiencing any of these engine problems with your 2021 Cadillac XT5, it is advisable to have your vehicle inspected by a professional as soon as possible.
2021 Cadillac XT5 Seatbelt Problems
Several seatbelt-related problems have been reported by owners of the 2021 Cadillac XT5. A frequent complaint involves a rattling noise from the seatbelt mechanism, especially noticeable when driving on rough or uneven roads.
Another common concern is the seatbelt retractor malfunctioning, where the seatbelt fails to retract properly.
This can pose a significant safety risk, as a malfunctioning seatbelt may not provide adequate protection during a collision.
Some Cadillac drivers have also reported a persistent seatbelt warning light even when the belt is securely fastened, which can be distracting and may suggest a deeper issue within the system.
2021 Cadillac XT5 Driver Complaints
“When I turn on the vehicle, it will have no sound – audio, turn signal, and most importantly and concerning, seatbelt warning chime. the electrical issues also extend to the hvac sustain have been trying to get this resolved with two dealerships and Cadillac directly for 1.5 almost 2 years. The issues began about three weeks after my lease began. Cadillac directly and the dealerships have done nothing to resolve this and have continuously kicked it down the road with no resolution. I am not comfortable driving a vehicle in which seatbelt deatures are compromised.”
“The contact stated that while stopped at a traffic signal, the signal turned green; however, when the accelerator pedal was depressed, the vehicle hesitated before responding as needed. The contact stated that the vehicle lunged into motion. The contact stated that the failure was intermittent at first but became a recurring failure. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam shaft and transmission needed to be rebuilt.”
“The road noise was the primary reason I did not buy a new XT-5. I tried all verities of pavement but still the noise was there. I thought that a door, window, or tailgate was opened or ajar; Very disappointed! Its not a mystery why customers are moving to foreign vehicle brands. The prices keep going up, but the quality seems to be going down of late. I was told that a “trailer towing package” is no longer an option as well. If the Cadillac brand is the best that GM can offer then I’m looking elsewhere.”
Consumer Protection for Lemon Consumers
If a vehicle consistently fails to meet quality and performance standards while still under warranty, the Lemon Law typically offers consumers legal recourse.
Under the law, a vehicle can is considered a lemon after it has undergone a reasonable number of warranty repair attempts for the same or similar problem or if it has been out of service for an extended number of days because of the issues with it.
Depending on the applicable lemon law in your state, you may be entitled to remedies such as a refund, a replacement vehicle, or cash compensation.
For refunds or replacements, the manufacturer typically deducts a usage fee for the time the vehicle was trouble-free.
If you choose a replacement vehicle, you may also be responsible for covering any price difference between the vehicles.
Turn Your Lemon into Lemonade Today!
Dealing with persistent issues with your 2021 Cadillac XT5? The Lemon Law Experts are here to provide the expert legal support you need.
With years of experience and a proven track record, our legal team has recovered millions in settlements for thousands of clients facing defective vehicles since 2009.
Our extensive experience with lemon law and warranty violations ensures you receive personalized, results-driven assistance.
If you believe your Cadillac XT5 qualifies as a lemon, contact us for a free, no-obligation consultation by calling (877) 885-5366 or filling out our online form today.
