Legally reviewed by: Jessica Anvar Stotz, JD, MBA
Common Problems: Drivers of the 2021 Ford Explorer have reported various issues, particularly concerning the vehicle’s transmission, electrical system, engine and service brakes. A significant number of these problems have been linked to the wiring harness.
Notably, the 2021 Ford Explorer has been recalled by the National Highway Traffic Safety Administration (NHTSA) at least thirteen times.
If your 2021 Ford Explorer is included in a recall, the manufacturer may recommend specific actions to ensure your safety, such as parking the vehicle away from other structures or cars.
Continue reading to discover more about the safety issues associated with the 2021 Ford Explorer.
Common Problems with the 2021 Ford Explorer
- Transmission: Harsh shifting between gears; Delayed engagement; Transmission slipping; Overheating; Loss of power
- Electrical System: Digital Dashboard malfunctions; Battery issues; Audio system failures; Total electrical system failure
- Engine: Stalling; Engine failure; Turbocharger issues; Oil dilution
- Service Brakes: Premature brake wear; Brake noise; Brake failure; Parking brake issues
2021 Ford Explorer Transmission Problems
The 2021 Ford Explorer may be prone to several transmission-related issues that owners and prospective buyers should be aware of.
Commonly reported problems include harsh shifting between gears, where drivers experience abrupt or jarring transitions that affect the overall smoothness of the ride.
Delayed engagement when shifting is another frequent complaint, with some drivers noticing a pause or lag before the transmission fully shifts into the intended gear, which can impact control, particularly in stop-and-go traffic.
Drivers have also reported instances of transmission slipping, where the vehicle fails to maintain steady power delivery, leading to a lack of responsiveness and potential safety risks.
Transmission overheating has also been cited as a problem, often resulting in warnings on the dashboard and possible damage to the transmission system if not addressed.
Lastly, some drivers have reported a loss of power while driving, where the transmission fails to deliver sufficient power, causing unexpected slowdowns that can be hazardous.
These transmission concerns have led to multiple recalls that include the 2021 Ford Explorer. On February 10, 2023, Ford issued a recall under NHTSA Campaign Number 23V-069 due to an issue where an unintended powertrain control module (PCM) reset could cause the vehicle to roll away.
This recall affects 3,674 units of the Ford Explorer models equipped with a 2.3L engine and 10R60 automatic transmission.
According to Ford, a PCM reset may occur while the vehicle is in motion, potentially damaging the park system and preventing the vehicle from fully shifting into “PARK.” If this occurs, the vehicle may roll away, increasing the risk of a crash or injury.
Another recall followed on March 24, 2023, under NHTSA Campaign Number 23V-199, affecting 674 units of the Ford Explorer with specific powertrains, including the 2.3L RWD, 3.3L GAS, 3.3L FHEV, and 3.0L ST.
This recall addresses an incomplete PCM update initially issued under recall 22V-255, which failed to implement an automatic electronic parking brake function when the vehicle is shifted into park.
Additionally, a fault in the rear axle horizontal mounting bolt may cause it to fracture, potentially resulting in driveshaft disconnection.
If the driveshaft disconnects and the electronic parking brake is not engaged, the vehicle could roll away, or there could be a sudden loss of drive power, both of which increase the risk of an accident.
On October 6, 2023, Ford expanded these recalls with NHTSA Campaign Number 23V-675, affecting a broader range of Ford Explorer units.
This recall also centers on the risk of a disconnected driveshaft due to a fractured rear axle horizontal mounting bolt.
A disconnected driveshaft can result in a loss of drive power or even a vehicle rollaway if the parking brake is not applied, significantly raising the potential for crashes.
2021 Ford Explorer Electrical System Problems
Among the most common electrical system problems in the 2021 Ford Explorer are digital dashboard malfunctions, which can manifest as flickering displays, wavy lines, and unreadable speedometers.
These issues can significantly hinder the driver’s ability to monitor vehicle speed and other critical information.
Battery problems have also been frequently reported, including instances of battery failures that prompt the vehicle to enter battery saver mode, potentially leaving drivers stranded.
Audio system failures are another common issue. These audio system errors are often attributed to water leakage into the rear hatch, which can disrupt the audio connection and lead to an unsatisfactory in-car experience.
Some drivers have experienced complete electrical failures, where the vehicle either refuses to start or dies unexpectedly while driving, necessitating towing.
These persistent electrical issues can be quite frustrating, and if you find yourself facing any of these symptoms, it may be beneficial to schedule a thorough diagnostic check at a Ford dealership.
Several recalls pertaining to electrical system problems in the 2021 Ford Explorer have been issued. On January 23, 2023, NHTSA Campaign Number 23V-022 was announced, affecting certain Explorers equipped with a 360-degree camera.
This recall addresses a potential failure of the video output that prevents the rearview camera image from displaying, thus diminishing the driver’s rear visibility and increasing the risk of a crash.
Another recall was issued on April 28, 2023, under NHTSA Campaign Number 23V-305, which specifically impacts certain Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen.
When the Display On/Off Button is engaged to turn off the display before the vehicle is placed in reverse, the backup camera image fails to appear, violating Federal Motor Vehicle Safety Standard number 111 concerning rear visibility.
On May 12, 2023, Ford expanded its recall efforts with NHTSA Campaign Number 23V-342. This recall reiterates the risk of losing the rearview camera image due to potential video output failures.
Lastly, on September 8, 2023, Ford initiated NHTSA Campaign Number 23V-626 concerning the high-voltage battery in certain Ford Explorer vehicles equipped with 3.0L PHEV engines.
A manufacturing defect in one or more of the high-voltage battery cells could lead to an internal short circuit and battery failure, posing a significant risk of losing drive power and potentially increasing the chance of fire.
Given the array of electrical system issues and corresponding recalls, current owners of the 2021 Ford Explorer are encouraged to stay informed and ensure that all necessary repairs are completed.
Regular communication with Ford dealerships or certified technicians can help ensure that potential electrical problems are identified and resolved promptly.
2021 Ford Explorer Engine Problems
One of the most severe engine issues reported in the 2021 Ford Explorer is catastrophic engine failure, where the engine may completely fail, often preceded by loud ticking noises and the presence of metal shavings in the oil.
This alarming condition typically indicates serious internal damage, which may require a full engine replacement.
Another significant concern is unexpected stalling, where the vehicle loses power while driving, sometimes without any warning lights or indicators.
Such stalls can be particularly dangerous in traffic, posing an immediate risk to the driver and others on the road.
Turbocharger problems have also been noted by drivers, including cases where the wastegate becomes stuck closed or underboost conditions occur, leading to reduced performance and potential long-term damage to the turbocharger system.
Additionally, some owners have reported issues with oil dilution, where fuel mixes with engine oil, resulting in overfilled oil levels.
This condition can compromise engine lubrication and lead to severe engine damage if not addressed.
Given the serious nature of these issues, 2021 Ford Explorer owners experiencing any of these symptoms should consider scheduling an inspection at a Ford dealership to determine whether warranty repairs may be available.
On December 17, 2020, Ford initiated a recall under NHTSA Campaign Number 20V-788. This recall was prompted by concerns that the right-hand motor mount fasteners might not have been properly tightened during assembly.
If these fasteners are loose, engine vibration may cause the motor mount to disconnect from the axle, potentially resulting in a sudden loss of power while driving.
This could increase the risk of a crash, making it essential for affected owners to have this recall repair completed as soon as possible.
On August 9, 2024, Ford announced a recall under NHTSA Campaign Number 24V-598 for certain Ford Explorer models equipped with the Police Interceptor Utility Package.
This recall was issued because of the risk of engine failure that may lead to an engine compartment fire.
If the engine fails, oil and fuel vapor can be released into the compartment, potentially accumulating near ignition sources like hot engine or exhaust components.
This accumulation could trigger a fire, posing serious safety risks to drivers and passengers.
Another recall was announced on August 23, 2024, under NHTSA Campaign Number 24V-635. This recall affects vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine, as the engine intake valves may break while driving.
If these valves fail, the engine could lose power, leading to a complete engine shutdown and an increased risk of a crash.
2021 Ford Explorer Service Brakes Problems
The 2021 Ford Explorer has faced multiple issues with its service brakes, leading to widespread complaints and safety recalls.
One common problem among owners is premature brake wear, with many reporting that their brake pads and rotors wear out much faster than expected.
This has raised concerns about the overall durability of the braking system and potential costs for early replacements.
Some Ford drivers have also noted loud brake noises, especially when navigating obstacles like speed bumps, which can be both a nuisance and a sign of underlying brake wear or malfunction.
More troubling are reports of complete brake failure, a critical safety hazard that could lead to severe accidents if not addressed.
Another frequent complaint involves the parking brake, which in some cases engages or disengages unexpectedly.
This can result in the vehicle rolling when parked, creating additional safety risks for both drivers and nearby pedestrians.
If you’re experiencing any of these issues with your 2021 Ford Explorer, you should consult with a professional mechanic as soon as possible.
Real Ford Explorer Owner Complaints
“A Police Officer’s Ford Explorer Interceptor Hybrid SUV while driving had a vehicle malfunction where the rear wheels began to wobble/vibrate and while driving in a straight line with front wheels facing straight caused the vehicle to fishtail out of the control (loss of control to the rear wheels) and slam into a tree at approximately 50mph injuring the officer. Officer’s injuries were broken left leg and two knee fractures. Upon further research, this incident may have been caused by the “rear bolt” fracture issue Ford is having with these specific Ford Explorers. This specific vehicle is under recall per the VIN. The Officer’s safety was put at risk because the vehicle was most likely not recalled and fixed per the recall.”
“25,000 miles on it, transmission failed on my husband and I as we were pulling out onto a busy street. The car jerked forward and shot us out half way before locking completely as a semi truck was coming and almost smashed into the side of us. Luckily we were on a hill and were able to put the car into neutral & was able to roll back at the last second before we were severely injured. Car was towed to dealer as it would not drive at all. Dealer had for 3 weeks before coming back and saying the fluid was low and discolored and had several burnt clutches..again only has 25,000 miles on it..replaced the clutches and told me I was good to go. 7,000 miles later car AGAIN jerks me as im on a busy street and then completely loses all power and will not accelerate, I was barely able to pull over into a business parking lot before almost getting rear ended because I was going 30mph UNDER the speed limit!!! I didn’t even have to exit my vehicle because I could smell the burnt trans fluid from inside the cabin!”
“Your money would be spent better elsewhere. The electronics are horrible in this. The radio stations don’t change and lock up all the time and Sync is slow and sporatic. You listen and do what Ford wants, not what you want. The vehicle hits the brakes all the time when backing without a soul around. The ride is absolutely terrible here in Michigan-you feel every expansion joint and every bump and then some in this. I watch my passengers shake while driving. Not a long hauler or daily driver. This family vehicle is begging for some kind of ride control. It’s embarrassing having spent so much for this. The plastic trim is coming off around the wheel wells and isn’t painted without an option to paint. The street pack 21s are too big for this vehicle-too much unsprung weight. The power is there though. It is a strong puller but you pay at all the pumps. Don’t even think of getting 20mpg to the gallon. Not happening.”
Your Rights to a Safe and Reliable Vehicle
If you are experiencing ongoing issues with your 2021 Ford Explorer, you may qualify for relief under the lemon law.
This consumer protection legislation is designed to safeguard buyers or lessees of vehicles that repeatedly fail to meet quality and performance standards while still under warranty.
If your 2021 Explorer has required multiple repairs for the same or similar defect, and this defect significantly affects the vehicle’s safety, functionality, or overall value, you could be entitled to legal remedies, which may include a refund, a replacement vehicle, or cash compensation.
The specific remedies available under the lemon law differ from state to state, but they generally encompass options like a full refund, a replacement vehicle, or monetary compensation.
It’s essential to understand that if you receive a refund, the manufacturer might deduct a fee for the period you were able to use the vehicle without issues.
Similarly, if you opt for a replacement vehicle, you may need to pay any difference in cost between the new vehicle and your previous one.
In many instances, if your lemon law claim is successful, the vehicle manufacturer is required to cover your legal fees and associated costs.
This provision allows you to seek a resolution without the added financial strain of legal representation, making it a viable option for addressing persistent problems with your 2021 Ford Explorer.
If you’re experiencing persistent issues with your 2021 Ford Explorer, the Lemon Law Experts are ready to provide the specialized support you need.
Since 2009, our skilled team has successfully secured substantial settlements for countless clients dealing with vehicle defects.
We customize our legal services to fit your unique situation, ensuring you receive the compensation or resolution you deserve.
If you suspect that your 2021 Ford Explorer may qualify as a lemon, don’t hesitate to contact our team.
For a free, no-obligation consultation or review of your potential lemon law claim, call us at (877) 885-5366 or complete our online form today.
