2023 Jeep Grand Cherokee Problems & Complaints

Short answer: The biggest problems with the 2023 Jeep Grand Cherokee are electrical system problems, engine issues, and steering problems.

Electrical system problems are the most common while engine and steering issues aren’t as common. Some of these problems have even resulted in recalls. As of January 2026, Jeep has issued 17 total, several of which are for malfunctioning rearview cameras.

Many consumers associate Jeep with rugged vehicles able to handle a wide variety of driving challenges and settings.

Unfortunately, not every Jeep functions as intended, and consumers can end up with a defective vehicle. In this article, we discuss the most frequently reported issues with the 2023 Jeep Grand Cherokee.

Common 2023 Jeep Grand Cherokee Problems

2023 Jeep Grand Cherokee Electrical System Problems

2023 Jeep Grand Cherokee owners primarily mentioned losses in electrical power leading to stalling on the road, as well as concerns about rearview camera recalls and a battery recall involving a fire risk.

Losses in Electrical Power to Vehicle

• Severity: Moderate to severe; these power loss events can happen suddenly and while the vehicle is being operated, which could lead to a collision.
• Manufacturer’s Response: Jeep has issued a loss of propulsion recall (NHTSA Recall 25V576) for certain 2023 Grand Cherokee plug‑in hybrids due to a software error in the hybrid control processor that can cause unexpected drive power loss.
• Fix: Dealerships will update the vehicle’s hybrid control processer software.

Malfunctioning Rearview Camera

• Severity: Moderate; a functioning rearview camera is very helpful for backing up and parking, but the vehicle can be safely operated without it.
• Manufacturer’s Response: Multiple recalls address rear camera visibility problems, including recall 23V-577, 24V-289, 24V-291, and 24V-436 which cover camera display failures due to radio/module software issues.
• Fix: Dealers will update the camera/display software or reprogram the Central Vision Park Assist Module to resolve the issue; otherwise, technicians can inspect the cable connections to ensure they are secure.

Hybrid Battery Issues

• Severity: Severe; high‑voltage battery defects can lead to thermal events or fires while the vehicle is parked or driven.
• Manufacturer’s Response: Jeep issued an expanded hybrid battery recall NHTSA Recall 25V‑741 (replacing earlier recalls such as 24V-720) for Grand Cherokee 4xe models due to potential battery cell separator damage that can cause fire risk.
• Fix: Dealers will perform software updates and as necessary replace the high‑voltage battery pack once the final remedy is available; currently owners are advised to avoid charging the battery and park outside until repairs are complete.

2023 Jeep Grand Cherokee Engine Issues

In the 2023 Jeep Grand Cherokee, consumers primarily discussed their engine stalling.

Engine Stalling

• Severity: Light to moderate; depending on where the engine stalls, this could lead to dangerous road events.
• Manufacturer’s Response: Jeep has recalled certain plug‑in hybrid Grand Cherokees under NHTSA Recall 25V576 due to a defect that can cause the hybrid system to shut down unexpectedly, resulting in a loss of propulsion and engine power.
• Fix: Jeep will update the hybrid control processor software causing the power loss.

2023 Jeep Grand Cherokee Steering Problems

For the 2023 Jeep Grand Cherokee, consumers mentioned losing power steering and the steering failing altogether.

Losses in Steering Ability

• Severity: Severe; a driver who cannot properly steer cannot properly control their vehicle, which could lead to a collision.
• Manufacturer’s Response: Jeep issued recalls 23V-352 for a steering column defect and 24V-132 for faulty upper control arm pinch bolts; both can result in loss of steering control.
• Fix: Jeep technicians will inspect and replace the intermediate shaft or upper control arm bolts as needed, free of charge.

Notes from 2023 Jeep Grand Cherokee Owners

NHTSA Complaint

“Power steering light came on and I took my 2023 Jeep Grand Cherokee (3.6L) to Cape Coral Chrysler Jeep Ram and they said it would be $3929.89 to fix for me. Replace Steering Rack and Pinion. This is a SAFELY ISSUE and I feel I should have to pay that much to fix a 2023!!!”

NHTSA Complaint

“This is the 9th recall. All information you have but most concerning is the fire hazard and recommendations NOT to plug in the hybrid vehicle and NOT to park near any structures including in the garage in this freezing New England cold.”

NHTSA Complaint

“There is a loss of power in the moment the propulsion changes from electric to gas followed by an error message to “service hybrid electrical system”. Dealer inspected an found there is currently no remedy. Seems to be a known issue by now.”

How to Assert Your Lemon Law Rights

The lemon law process begins when a vehicle develops a defect that continues to occur despite multiple repair attempts.

If the problem affects safety, reliability, or normal use, the owner should start keeping copies of all repair orders, service invoices, and records showing how long the vehicle has been out of service.

This documentation helps establish that the manufacturer had reasonable opportunities to fix the issue but failed to do so.

After gathering these records, a lemon law attorney can review the repair history and determine whether the vehicle likely qualifies for a claim.

If it does, the attorney will contact the manufacturer to seek a resolution, which may include a buyback, a replacement vehicle, or financial compensation.

Many cases resolve through negotiation, but legal action is available if the manufacturer refuses to cooperate.

Affected Model	Average Lemon Law Settlement
2023 Jeep Grand Cherokee	$94,560

*Please note, the figures presented in the chart are approximations based on past case results and should not be interpreted as a prediction or guarantee. Each case is unique and requires personalized legal guidance.

Don’t Settle for Less, Let the Lemon Law Experts Help!

Dealing with a defective vehicle is stressful, and navigating the legal process can add to that stress. With the right attorneys in your corner, everything about the lemon law process can go smoother, faster, and more favorably for your case.

If you are considering bringing a claim, contact the Lemon Law Experts today! Call us at (877) 885-5366 or fill out an online contact form to get in touch with an attorney.