Archives: Case Results

On January 29, 2022, the client in this case against Volkswagen purchased a brand-new 2022 Audi e-tron Sportback from a local Audi dealership. Despite its new status, the Audi e-tron experienced a number of recurring electrical issues, necessitating multiple visits to Audi Fletcher Jones for warranty repairs. Issues arose shortly after the purchase, with various […]

In the case against Nissan North America, our client purchased a 2018 Nissan Rogue from Bakersfield Nissan on October 15, 2018. Despite being a new vehicle, the Rogue developed several persistent issues that required multiple visits to a Nissan dealership for warranty repairs. Serious problems arose shortly after our client drove the Nissan home, with […]

Our client’s legal battle with BMW (Bavarian Motor Works) over her 2024 BMW X5 xDrive50e exemplifies a case marked by multiple repair visits and unresolved issues across a variety of vehicle systems. The vehicle was purchased as new on July 8, 2023, and underwent a 70-day repair process at the dealership from September 14, 2023, […]

This client’s experience with their brand-new 2023 Hyundai Tucson quickly devolved into a frustrating cycle of mechanical issues, necessitating multiple repair visits. Beginning in March 2023, our client experienced various issues at Hyundai of El Cajon, including body damage, windshield wiper replacements, and tire problems affecting all four tires. Despite initial attention, these concerns persisted, […]

With high hopes for their 2021 Cadillac Escalade ESV, our client’s journey quickly devolved into a series of recurring mechanical nightmares. Beginning in December 2022, our client’s vehicle experienced a variety of issues, including malfunctioning daytime running lights, third-row seatbelt buckle retention issues, and an alarming incident in which the vehicle unexpectedly shifted to neutral […]

This 2022 Kia EV6 encountered several lemon law electrical symptoms that required multiple visits to a Kia servicing dealer in Downtown Los Angeles. At one point, the vehicle spent an extensive 59-day period at the dealership during one repair visit, highlighting the complexity and severity of the issues faced. Our client took excellent care of […]

In his legal case involving Nissan North America, Inc., our client’s 2023 Nissan Pathfinder encountered a series of significant issues, leading to multiple visits to Downey Nissan, the servicing dealer. The challenges surfaced shortly after the vehicle’s purchase on December 30, 2022. On May 16, 2023, during a routine maintenance visit, the Pathfinder underwent rear […]

In this dispute involving Hyundai Motor America, our client’s 2023 Hyundai Sonata encountered a series of serious vehicle issues, notably experiencing unexpected shutdowns on two occasions, despite its relatively low mileage. The Sonata’s troubles began shortly after its purchase on December 28, 2022. While the initial repair visit on January 16, 2023, addressed a minor […]

Our clients dealt with multiple issues involving their 2021 Chevrolet Tahoe–prompting multiple trips to the dealership for repairs.  They began noticing major issues with the SUV shortly after purchase. The vehicle’s first repair service lasted from March 18, 2021, to April 14, 2021, spanning a 28-day interval. During this time, the Tahoe exhibited symptoms like […]

These clients faced a series of repair visits involving their 2019 Dodge Journey, each targeting distinct challenges. They first noticed vehicle problems at around 10,000 miles when a concerning pop noise led to the malfunctioning of the driver seat belt retractor. During the initial visit, technicians swiftly addressed this issue, identifying an active DTC B007E13 […]