In this case, our client purchased a brand-new 2018 Honda Odyssey from a dealership in California. Shortly after the purchase, the vehicle began experiencing several mechanical and electrical issues, prompting multiple service visits for repairs.
The first sign of trouble appeared shortly after purchase, when our client noticed the check engine light illuminated at just 5,100 miles. The dealership conducted a diagnostic inspection, but no major engine issues were identified.
The technician reset the system, advising the owner to monitor the situation. Unfortunately, the issue returned shortly after.
At 8,350 miles, the owner returned to the dealership with the check engine light on once again. This time, the dealership found that the engine electronics control module was having communication issues.
The technician updated the software for the module but could not replicate any engine problems during the test drive. Despite the repair, the issue continued.
The third visit occurred some months later when the client returned with the check engine light illuminated once more. A diagnostic scan revealed cylinder 2 misfires, prompting the dealership to replace the faulty ignition coils.
Unfortunately, our client continued to experience intermittent electrical problems, including issues with the vehicle’s infotainment system. At 11,000 miles, the owner returned for further repairs, and the dealership found that several electrical components were malfunctioning.
These were replaced, but the issues were not fully resolved.
Frustrated by the continuing mechanical failures, the owner sought legal assistance from the Lemon Law Experts. Under California’s Lemon Law, a vehicle that has been in for repairs multiple times for the same issue within a certain period can be considered a lemon.
With our help, a buyback was negotiated with Honda., resulting in a full refund for the defective vehicle and coverage of the client’s legal fees and costs.
Since 2009, the Lemon Law Experts have helped thousands of consumers obtain favorable outcomes in similar cases.
If you’re dealing with ongoing mechanical and electrical issues, contact us today for a free consultation to explore your legal options and understand how we can help you achieve a successful resolution for your lemon law case.
