In this case against Fiat Chrysler Automobiles (FCA), our client purchased a brand-new 2022 Ram 1500 from an authorized FCA dealership in California with just 12 miles on the odometer. Unfortunately, the ownership experience quickly turned sour due to numerous electrical and mechanical problems that necessitated multiple service visits to the dealership.
The first issue emerged shortly after the purchase when the plaintiff reported a warning light on the dashboard indicating a potential malfunction. The vehicle was taken to the dealership for inspection, where technicians performed diagnostic tests but found no faults. Despite this, the warning light persisted, leading the plaintiff to return for further evaluations.
With the odometer reading 8,150 miles, the consumer reported additional concerns, including a grinding noise during acceleration and issues with the infotainment system freezing intermittently. The dealership conducted various tests and attempted software updates, yet the problems continued without resolution.
The situation worsened when the vehicle experienced a complete electrical failure, leaving the plaintiff stranded. The dealership confirmed that a faulty battery and alternator were to blame, leading to their replacement. However, even after these repairs, ongoing electrical malfunctions persisted, prompting further visits to the dealership.
In total, the Ram 1500 spent over 35 cumulative days in the shop for repairs related to persistent electrical and mechanical issues. Under California’s Lemon Law, a vehicle that is out of service for more than 30 days within the first 18 months or 18,000 miles of ownership is presumed to be a lemon, making the case for our client increasingly strong.
After reviewing the repair history, our legal team at the Lemon Law Experts identified violations of California’s Lemon Law due to the repeat warranty repairs and excessive days out of service.
With the help of the Lemon Law Experts, the plaintiff successfully negotiated a buyback of the 2022 Ram 1500 from FCA, ensuring full compensation for the vehicle and reimbursement for their legal fees and costs. Since 2009, the Lemon Law Experts have helped countless clients obtain settlements and repurchases for vehicles that fail to meet reliability standards.
If you’re experiencing similar issues with your vehicle, contact the Lemon Law Experts today for a free consultation to explore your legal options today.
