Our client was excited to take home a brand-new 2021 Ford F-150 from a California dealership. Unfortunately, barely months into the life of the new pickup, mechanical issues and symptoms started to appear.
The first sign of trouble came at just 3,700 miles, when the check engine light turned on. After a diagnostic test, the dealership replaced a faulty oxygen sensor, but the problem quickly returned, signaling deeper issues with the vehicle.
By 6,200 miles, the F-150 began stalling intermittently and hesitating during acceleration. A technician identified a malfunctioning throttle body and made the necessary repairs. However, the same symptoms reappeared soon after.
At 9,500 miles, the truck was once again at the dealership, this time with complaints about the persistent check engine light and recurring issues with the infotainment system freezing.
Although the dealership replaced the infotainment control module, the engine problems remained unresolved.
Over the course of ownership, the 2021 Ford F-150 spent a total of 35 days in the dealership for repairs, surpassing the 30-day repair threshold outlined in California’s Lemon Law.
Frustrated by the ongoing issues and the continued inconvenience, the owner reached out for legal assistance from the Lemon Law Experts.
Under California’s Lemon Law, a vehicle that has been repeatedly repaired for the same problem within a specific period may be classified as a “lemon,” eligible for repurchase or replacement.
With our guidance, a successful buyback was negotiated, resulting in a full refund for the defective F-150, along with coverage for legal fees and costs.
Since 2009, the Lemon Law Experts have helped thousands of consumers secure favorable outcomes in similar cases. If you’re dealing with persistent mechanical or electrical issues in your vehicle, contact us today for a free consultation.
We’ll help you explore your legal options and guide you toward a successful resolution of your lemon law case.
