A Lemon Law claim was filed against General Motors (GM) regarding a 2024 Cadillac Lyriq purchased from a dealership in Petaluma, California. Shortly after receiving the vehicle, the owner began experiencing significant electrical malfunctions, primarily concerning the car’s charging system and battery management.
Despite multiple repair attempts at the dealership, the defects persisted, leading to further inconvenience and concerns about the vehicle’s reliability.
The vehicle failed to charge properly, and the battery management system malfunctioned, causing the car to become inoperable on several occasions. Over the first six months of ownership, the vehicle was taken to the dealership for service on three separate occasions. Unfortunately, each attempt to repair the issue was unsuccessful, and the problems continued.
The owner also reached out to GM’s customer service department, which authorized additional repairs. However, the underlying issue remained unresolved, leaving the vehicle unreliable, especially for long-distance driving needs.
Given the repeated failures and the vehicle’s inability to function as promised, the owner sought legal recourse under California’s Lemon Law, requesting either a buyback or replacement. Under the Lemon Law, a vehicle qualifies for a buyback or replacement when it experiences multiple failed repair attempts within the first year of ownership, and the defects hinder the vehicle’s ability to meet the manufacturer’s warranty standards.
The owner’s complaint alleges that GM violated consumer rights under California’s Lemon Law by failing to resolve the defects, which significantly impaired the vehicle’s use, value, and safety. The owner contends that GM’s inability to address the issues within a reasonable time left no other option but to pursue legal action.
This case was quickly resolved thanks to assistance from the Lemon Law Experts. General Motors (GM) agreed buy back the lemon vehicle under California’s Lemon Law. The owner received a refund for the vehicle along with the payment of their legal fees and expenses.
Since 2009, Lemon Law Experts have successfully negotiated buybacks for clients in similar situations, securing favorable outcomes for those dealing with persistent vehicle issues.
Under California’s Lemon Law, vehicles that require repeated repairs for the same issue and remain defective may be eligible for a buyback. Since 2009, the Lemon Law Experts have successfully negotiated buybacks for clients in similar situations, securing full refunds for defective vehicles along with reimbursement for legal fees and expenses.
If you’re dealing with persistent vehicle issues, contact us today for a free consultation. We’ll help you explore your legal options and work towards a favorable resolution today.
