After purchasing a brand new 2023 Honda CR-V with just 7 miles on it, a vehicle owner got just one year with their vehicle before its steering wheel got stuck and would not budge. The vehicle was taken to be repaired by a dealership in Lemon Grove after the owner noticed its steering wheel would get stuck when the vehicle was traveling at highway speeds. Concerned for their safety, the owner took the vehicle in for repairs. Technicians were able to replicate the issue through their own test driving and inspections, but by the time they were finished, the vehicle had spent over 100 days being repaired for this steering issue.
With just under 9,000 miles on it, this vehicle should not have been as problematic as it was. A vehicle’s steering system is incredibly important to safe operation, and a stuck steering wheel can be extremely dangerous to the vehicle driver, the vehicle’s occupants, and others on the road. Had this vehicle owner not taken their car in for inspection, their life and the lives of others could have been in danger.
Unfortunately, the inspection still resulted in a long period where the vehicle owner could not use their vehicle at all. In fact, since the vehicle was only owned for a year before this problem occurred, 25% of the time the owner possessed the vehicle was spent with the vehicle in the shop. Even though technicians ultimately replaced the steering rack and were able to fix the problem, the owner was unwilling to go through an extensive repair period again. That’s when he turned to the Lemon Law Experts for help.
The Lemon Law Experts worked with the CR-V’s owner and used California’s lemon law to protect consumer rights, as it is intended to be used. Under California law, vehicles which are under repair for extensive periods of time (usually 30 days or more) and still under warranty are considered lemons. The Lemon Law Experts helped get the owner compensation and Honda ultimately repurchased the vehicle, providing the owner with the funds necessary to get back on the road in a non-defective vehicle.
If your vehicle has been giving you troubles and repairs just don’t seem to work, or if your vehicle has been under repair for the same problem for over 30 days, you might qualify for protection under your state’s lemon law. The Lemon Law Experts are highly skilled in navigating the lemon law in your state to get you the best compensation possible. Contact us today to learn whether you qualify!
