The 2024 Jeep Wrangler, purchased new in late 2023 began experiencing a series of mechanical issues shortly after its purchase. Our client brought the vehicle to an LA Dodge Jeep Ram dealership due to a rattling noise coming from the engine.
The noise was intermittent and worsened unpredictably. Despite conducting a full diagnostic scan, no Diagnostic Trouble Codes (DTCs) were found.
A cylinder kill test was performed, and the technician suspected piston slap or wrist pin noise. The engine was thoroughly inspected, including the cylinder walls and turbo wastegate rod, but no abnormalities were detected.
After consulting with the Star Agent, the timing chain tensioners were replaced, and upon reassembly, the vehicle no longer exhibited the rattling noise. The engine was then road-tested, performing as expected with no further issues.
In addition to the engine concerns, the backup camera intermittently displayed a blue screen. The issue was traced to a loose connector at the tailgate, which was repositioned and reconnected, resolving the problem.
The vehicle also underwent a mandatory California tire pressure inspection and adjustment during this visit.
Not even one month later, the rattling engine noise resurfaced, and the owner reported that the engine was shaking and losing power. The vehicle was inspected again, but no DTCs were found, and the engine oil was still in good condition.
Extensive road testing, including both city and highway drives, did not reveal any abnormalities, and the engine continued to perform as designed. The owner also noted that the backup camera occasionally froze, either displaying a blue screen or freezing while driving. After testing, no issues were found with the camera, and it operated properly.
Over the course of these repairs, the vehicle spent a significant amount of time in the repair shop, accumulating 34 days in service at less than 2,000 miles.
This extended time in the shop for multiple issues is a clear indication of the vehicle’s ongoing mechanical defects, which qualify for a Lemon Law buyback under California law.
Thanks to the expertise of the Lemon Law Experts, this case was successfully resolved with a buyback. The owner received a full refund for the defective vehicle, and all legal fees and expenses were reimbursed by Stellantis (Jeep’s parent company.)
Under California’s Lemon Law, a vehicle that requires repeated repairs for the same issue and remains defective may be eligible for a buyback.
The Lemon Law Experts have successfully negotiated buybacks for clients in similar situations since 2009, ensuring full refunds for defective vehicles along with reimbursement for legal fees and expenses.
If you’re experiencing similar problems, contact us today for a free consultation to explore your legal options and learn how we can assist you in achieving a favorable resolution.
