A new 2022 Mazda CX-30 was purchased in California, with high hopes for reliability and performance. Unfortunately, the vehicle’s ownership experience quickly deteriorated due to a series of unresolved electrical issues that led to legal action against Mazda North American Operations under California’s Lemon Law.
The problems began when the vehicle had approximately 9,000 miles on the odometer. The owners reported that the dashboard was flickering and that the vehicle would not start. After bringing the CX-30 to an authorized Mazda dealership, technicians discovered a low voltage in the charging system, with a diagnostic trouble code P2503.
Following consultations with Mazda’s technical support team, the dealership replaced the generator. Although the repair seemed promising, the dashboard flickering continued, and the electrical system remained problematic.
Just a month later, the vehicle returned to the dealership with about 9,850 miles on the odometer for recurring issues, particularly the charging system malfunction light. Upon inspection, a melted charging cable was found at the alternator’s positive post, which was subsequently repaired.
However, further diagnostics revealed additional low voltage problems and multiple faults, leading the dealership to recommend replacing the PCM, engine harness, and ignition harness. At this point, frustrated by the ongoing issues, the owners opted to seek a second opinion from an independent shop instead of proceeding with these costly and time-consuming repairs.
Despite multiple visits to the dealership and extended service periods, the persistent electrical issues were never fully resolved. With the vehicle still plagued by problems, the owners decided to pursue legal action. Turning to the Lemon Law Experts, they received the professional assistance needed to hold Mazda accountable.
The experts leveraged their deep understanding of California’s Lemon Law to negotiate a favorable settlement. As a result, Mazda North American Operations repurchased the defective CX-30, and the clients were reimbursed for all payment made on the vehicle minus a usage fee and Mazda paid for their legal fees and costs.
Since 2009, the Lemon Law Experts have been committed to securing justice for vehicle owners across California, successfully negotiating millions in compensation from major auto manufacturers. If you’re facing similar problems with your vehicle, don’t hesitate to contact the Lemon Law Experts for a free consultation.
Their experienced team can help you explore your legal options at no cost or obligation. For a free consultation, call 877-885-5366 or visit our website today.
