The client’s experience with her brand-new 2021 Mercedes Benz GLC Class took a drastic turn when she encountered serious transmission problems shortly after purchase. Despite having driven just over 5,000 miles, she brought the vehicle in for repairs due to aggressive jerking during shifting from 4th to 3rd gear.
Unfortunately, this was only the beginning of a series of lengthy visits to the repair shop for her new car.
The vehicle suffered from defects in various systems, resulting in extended stays at the repair shop due to issues like error messages, warning lights, and malfunctions in the braking system assist. During one visit, the client even experienced the fuel gauge disappearing and the vehicle’s range dropping as if it were out of gas.
Such recurring problems were highly frustrating for a luxury vehicle in such a new condition, prompting the client to seek assistance from the Lemon Law Experts. Through the dedicated efforts of our experienced team, the client achieved an exceptional resolution in her lemon law case.
Mercedes Benz willingly repurchased her 2021 Mercedes Benz GLC and fully reimbursed all monies spent on this vehicle including the down payment, monthly payments (minus a usage fee for when the consumer drove it trouble-free) and reimbursed all incidental expenses related to the lemon vehicle including the rental and tow car expenses.
As the prevailing party, Mercedes Benz also covered all the legal fees and representation costs incurred by the client. Choosing to entrust her case to the Lemon Law Experts proved to be a wise decision for this client.
We promptly and effectively addressed the issues plaguing her unreliable Mercedes Benz, facilitating the acquisition of a more dependable vehicle that restored her sense of comfort and peace of mind.
We fully understand the overwhelming nature of dealing with a lemon car, which is why we offer a complimentary case evaluation to residents of California who suspect that their vehicle may qualify.
If you have any questions or concerns about your situation, please do not hesitate to reach out. You can contact us at 877-885-5366 or conveniently fill out an online case evaluation form on our website today.