The owner of a 2023 Nissan Rogue experienced multiple issues that significantly impacted the vehicle’s reliability and safety. Early service visits addressed concerns such as peeling on the passenger side sun visor, which was replaced, and water leaking from the driver’s front pillar. Clips and sealant were applied to the roof rails to resolve the leak, requiring the vehicle to sit while the sealant cured.
Despite these repairs, the water leak persisted, leading to further inspections. Technicians confirmed that drain hoses were clear, but additional roof rail clips and sealant application were necessary to fully address the issue. Once completed, water testing showed no further leaks.
Later service visits revealed that all four doors had sustained scratches and damage during previous repairs, and water spots were found inside the vehicle. A comprehensive maintenance service was performed, including fluid top-offs, tire pressure adjustments, and replacement of the cabin air filter. The headliner was removed to inspect drain hoses, which were intact, but a leak near the roof rail holes on the passenger side required additional repairs. After replacing clips and reapplying sealant, the water leak was resolved. The moonroof was tested and confirmed functional, and the owner was advised to replace all four tires due to low tread.
Throughout the repair process, the vehicle underwent multiple multi-point inspections, tire pressure adjustments, and various repairs intended to resolve the ongoing issues. However, the extended service history and unresolved problems resulted in significant inconvenience and loss of use for the owner.
Under California’s lemon law, vehicles that endure repeated repairs for the same or related issues and continue to be defective qualify for a buyback. With expert assistance from the Lemon Law Experts, the owner successfully negotiated a buyback agreement with Nissan, receiving a full refund and reimbursement for legal fees and expenses.
If you are experiencing persistent problems with your vehicle, the Lemon Law Experts can help. Since 2009, our team has assisted thousands of California drivers in securing buybacks and compensation for defective vehicles. Contact us today for a free consultation, and let us help you understand your legal options and work toward a successful resolution of your lemon law claim.
