Not long after a consumer purchased a new 2023 Honda HR-V, the vehicle began displaying warnings related to low engine oil levels. Over the course of the next two years, the driver returned the vehicle for service multiple times as technicians attempted to diagnose the cause of the oil loss and monitor the vehicle’s oil consumption.
The first visit occurred with just over 3,300 miles on the odometer. The driver reported that a “Low Oil Level” warning had appeared while driving. The oil had already been topped off before the vehicle was brought in. Technicians performed an oil and filter service and inspected the engine for visible leaks but did not find any.
The vehicle returned with about 6,300 miles after an “Engine Oil Pressure Low” warning appeared and the vehicle buckled while driving. The driver ultimately had the vehicle towed in for inspection. Technicians found that almost no oil was registering on the dipstick, and when the engine was drained, only about one and a half quarts remained. Despite the low oil level, no external leaks were identified. The engine was refilled with oil and technicians began an oil consumption test, asking the driver to return after driving roughly 1,000 miles.
The vehicle returned later that month so technicians could check the oil level. At that time, the oil level appeared normal, but the situation continued to be monitored. A few months later, the vehicle also required service after it needed a jump start, which resulted in a battery replacement.
Unfortunately, the oil warning issue returned. The driver again reported a low oil warning light, particularly when turning, along with concerns that the vehicle struggled to accelerate. When technicians inspected the engine, they again found the oil level extremely low with no visible leaks. Another oil consumption test was started.
Follow-up inspections showed the engine continuing to lose oil between visits. After additional testing and consultation with technical support, technicians disassembled part of the engine and found scuffing on the cylinder walls. The engine short block was ultimately replaced under warranty.
Despite these repair efforts, the repeated oil consumption problems led to the manufacturer repurchasing the vehicle from the consumer under applicable lemon law protections. If your vehicle has been dealing with repeated issues that won’t stay fixed, you may be eligible for lemon law compensation. Contact the Lemon Law Experts today by calling (877) 885-5366 or by filling out a contact form here on our website.
