Archives: Case Results

The drivers of a newly purchased 2020 Ford Mustang SC GT confronted a series of vehicle issues and defects mere weeks after taking the vehicle home.  The problems first emerged during the initial 44 days of ownership, when the vehicle was still relatively new, with low mileage. The clients reported that the Check Engine Light […]

The consumers in this case faced repeat electrical issues in their newly acquired 2022 Jeep Wagoneer. The vehicle, with a mere 14 miles on the odometer, exhibited troubling malfunctions that prompted multiple visits to the servicing dealership. The problems began manifesting when the clients reported issues with the lane assist feature being greyed out and […]

Our clients in this case encountered a slew of troubling issues with their new 2022 Ford F-250. Initially, the owners sought assistance for loose and unpredictable steering, leading to a diagnosis that warranted the replacement of the Pittman arm assembly and drag link. While these components were successfully replaced, the persistence of steering issues remained. […]

The plaintiffs in this case faced a series of vexing issues with their recently acquired 2022 Mercedes-Benz SL Class, purchased brand-new from a dealership in Thousand Oaks. The vehicle displayed troubling malfunctions and defects shortly after the purchase, leading to multiple repair visits to an authorized Mercedes service department. The problems began with a cooling […]

In this case, the owner of a 2019 Audi A7 encountered a series of frustrating and potentially dangerous problems with their vehicle. They purchased the Audi A7 as a used vehicle in February 2020, with approximately 6,000 miles on the odometer. Unfortunately, it didn’t take long for issues to arise. These symptoms affected a range […]

A 2022 Tesla Model S experienced persistent issues with its rear right door, impacting both driving safety and comfort. The first sign of trouble emerged during a routine drive on Highway 101 near Mountain View, CA, when the rear right door suddenly popped open while the vehicle was in motion, raising immediate safety concerns for […]

The owner of a 2021 Lincoln Aviator faced a series of disconcerting problems with their recently purchased vehicle. Months after acquiring the car, they began to notice multiple troubling symptoms, prompting several visits to the dealership for repairs. The first repair visit occurred on October 6, 2021, and lasted only one day. The dealership’s Service […]

Our client’s 2021 Audi e-Tron faced a series of electrical issues that began shortly after the vehicle’s purchase in May 2021. Initial signs of trouble surfaced on December 2, 2021, when our client took the vehicle in for recall-related repairs. The service provider oversaw a mandatory recall for high-voltage charging unit software and performed a […]

Just weeks after our clients purchased their brand-new 2022 Polaris Razor, Polaris, the manufacturer, issued a stop-ride notice due to a fire hazard present in certain Polaris Razor vehicles, including theirs. This fire hazard stemmed from the potential for fuel leaks, which increased the risk of a fire. Consequently, Polaris initiated a recall for specific […]

This 2021 Ford Ranger encountered a series of challenging issues that warranted multiple visits to the dealership for repairs. Vehicle troubles commenced when the Ranger had reached just 2,119 miles. During the first repair visit, our client noted a disconcerting clunk noise emanating from the front suspension when traversing over uneven road surfaces. They told […]