A consumer purchased a new 2023 Lexus IS. During the ownership period, the vehicle returned to the dealership for a number of concerns, including engine noises, intermittent warning lights, and brief shaking while driving. Although several early visits ended without a confirmed defect, the repair history later shows repeated check engine light problems that eventually led to replacement of engine-related components.
One of the first visits took place when the driver reported a scraping noise from the engine after driving. Technicians road tested the vehicle twice but could not duplicate the concern. A similar visit followed when the owner again reported chirping and knocking noises from the engine area. After inspection and another test drive, the dealer concluded the sounds were normal injector and high-pressure fuel pump noise rather than a defect.
A couple of months later, the check engine light had appeared, and technicians replaced both exhaust flange gaskets. The owner returned again on multiple occasions with more rattling, tapping, and warning light complaints, but those visits again ended without a lasting fix. At one point, the dealer performed a health check and extended road test but still reported no trouble codes and no repair needed.
Technicians finally identified fault codes tied to the bank 2 exhaust camshaft position sensor after the owner reported that the check engine light was coming on and off and that the vehicle would shake for a few seconds at a time. The dealer replaced the camshaft position sensor and connector, cleared the codes, and test drove the vehicle. Only weeks later the check engine light returned again, this time leading to replacement of the bank 2 sensor 2 oxygen sensor.
As the repair periods got longer and longer, this vehicle created more and more stress for its owner. The vehicle was brought in multiple times before technicians identified specific failed components, and even then the warning light returned soon after one repair. When a vehicle is given repeated repair opportunities for the same or related issues, it may qualify for relief under state lemon laws.
Consumers don’t have to feel stuck with a defective vehicle: every state has lemon laws that can help drivers pursue repurchases or replacement vehicles if theirs is a lemon. At the Lemon Law Experts, we pride ourselves on helping consumers like you. Contact us today at (877) 885-5366 or fill out a contact form here on our website.
