The Lemon Law Experts secured a favorable resolution for this client in her claim against FCA (Fiat Chrysler Automobiles). She encountered persistent issues with a brand-new 2021 Jeep Cherokee.
From the outset, our client’s ownership experience was marred by a series of concerning malfunctions that severely impacted the Jeep’s usability and safety. Problems first arose shortly after the Jeep was purchased in July 2021.
The new vehicle exhibited troubling symptoms, quickly prompting this client to seek assistance from a local service provider.
During multiple visits to the servicing dealer, our client reported various concerns, including lagging and revving when driving on the freeway, delays in acceleration, and unsettling jerking sensations during auto start engagement.
These issues persisted despite extensive diagnostic assessments and repair attempts by the dealership’s service advisors. One notable instance occurred from March 8, 2023, to April 26, 2023, where the Jeep Cherokee spent a staggering 50 days at LA CDJR.
During this prolonged period, technicians undertook comprehensive efforts to address the transmission-related issues, ultimately culminating in the replacement of the transmission with a 9-speed unit compatible with the 3.2-liter engine. Even after these repairs, concerns persisted, necessitating further intervention.
Subsequent visits to the dealership, including one from June 14, 2023, to June 17, 2023, and another from June 27, 2023, to July 25, 2023, revealed ongoing transmission-related issues, including lags in acceleration and erratic behavior in both drive and reverse modes.
Despite resetting clutch valves and conducting extensive diagnostic procedures, the problems persisted, indicating systemic issues beyond immediate resolution.
Recognizing the severity of her predicament, she sought legal assistance from the Lemon Law Experts.
Leveraging their expertise in consumer protection statutes and lemon law provisions, the Lemon Law Experts advocated tirelessly on behalf of this client, ultimately securing her an outstanding lemon law resolution with FCA, in which the auto manufacturer repurchased the lemon vehicle and reimbursed them for all expenses she had paid towards the Jeep lemon (minus a usage fee), including the payment of her legal fees and costs.
If you are dealing with similar vehicle-related issues with a vehicle you purchased or leased in California, the Lemon Law Experts are available to assist.
With a track record of delivering exceptional results for clients, including multimillion-dollar settlements, the Lemon Law Experts routinely recover millions of dollars in compensation for consumers across California.
Our team offers a free consultation to determine your eligibility for remedies under California’s Lemon Law. Contact us today to learn more about your options for lemon law recovery and compensation.
