After purchasing a brand-new 2023 Chevrolet Silverado from Fremont Chevrolet in California, the excitement of ownership quickly turned into frustration as numerous mechanical issues began to surface. The vehicle, which had only 13 miles on the odometer at the time of purchase, soon required extensive repairs that ultimately led the owner to seek legal recourse.
The first visit to the dealership occurred at just over 7,900 miles for routine maintenance, including an oil change and tire rotation. Shortly after this, the owner reported that the check engine light had illuminated, and an oil leak was apparent.
A thorough inspection revealed that the vehicle’s battery sensor module had been disconnected, triggering the warning light, along with a significant oil leak originating from the front crank seal cover. While the dealership made necessary repairs, including the replacement of the crankshaft cover, the problems persisted.
Subsequently, the vehicle underwent an extensive repair visit lasting 17 days, during which the check engine light reappeared, accompanied by a coolant smell. A multi-point inspection identified several loose oil pan bolts that contributed to ongoing leaks. Although the dealership tightened the bolts and rechecked the oil system, the leaks recurred during subsequent tests.
Frustrated by the continuous mechanical failures and the significant time spent at the dealership—totaling 32 days for repairs—the owner sought legal assistance from experts in Lemon Law cases.
With the guidance of the Lemon Law Experts, a buyback of the 2023 Chevrolet Silverado was successfully negotiated with General Motors. The settlement included a full refund for the defective vehicle, along with coverage of legal fees and expenses.
Since 2009, the Lemon Law Experts have assisted numerous clients in securing settlements for their defective vehicles. If you are experiencing similar unresolved issues, reach out for a free consultation to explore your legal options. Contact our team today to learn how we can help you achieve a favorable resolution.
