Here, our client purchased a used 2021 Porsche 911. The vehicle, with approximately 4,873 miles at purchase, began experiencing issues shortly thereafter. During the first repair attempt, the vehicle received an oil and filter change as part of the Porsche Scheduled Maintenance Plan (PSMP), along with a multi-point inspection that identified minor tire pressure adjustments and routine checks.

Soon thereafter, our client returned to an authorized Porsche dealership with concerns about the dashboard display and audio controls. Despite multiple visits and efforts to address these issues through software updates and component replacements, including the battery, the problems persisted.

Specific concerns included a malfunctioning seat control unit and warnings for reduced engine power, prompting further diagnostic tests and software adjustments.

Our client’s vehicle underwent a 9-day service period at Porsche again for recurrent issues with the selector lever control unit and engine power warnings.

Despite this repair attempt, issues persisted related to the rear windows’ operation during convertible top closures and addressing faults in the rear lid’s warning system necessitating the replacement of the rear convertible control unit and extensive diagnostic checks. Multiple repair attempts left our client frustrated.

California’s Lemon Law provides protection for consumers when their vehicles are unavailable for a prolonged period due to warranty repairs and/or when the vehicle is subject to repeat warranty repairs. If a vehicle is out of service for over 30 days, it might be considered a lemon, allowing the owner to qualify for a refund or replacement vehicle.

Due to the persistent problems and extended repair times with his vehicle, this client sought legal help from the Lemon Law Experts.

The Lemon Law Experts achieved excellent results for our client in their case against Volkswagen Group. Our attorneys successfully negotiated a settlement with Volkswagen Group, resulting in a repurchase of the defective vehicle plus the payment of their legal fees and costs.

At the Lemon Law Experts, we specialize in addressing lemon law issues in California and has obtained considerable settlements for customers since 2009. Our team offers free consultations to assess whether you’re eligible for lemon law remedies in California.

These remedies could include a replacement car, financial compensation, or a refund of all the monies spent on the defective vehicle (minus a usage fee). Contact us at 877-885-5366 or visit our website to learn more.