Legally reviewed by: Jessica Anvar Stotz, JD, MBA

gm phantom braking recall

In February 2024, General Motors (GM) announced a recall of over 57,000 units of the 2023 Chevrolet Colorado and GMC Canyon pickup trucks due to problems with their automatic emergency braking (AEB) systems.

The issue lies in the front camera module (FCM), which may incorrectly detect obstacles, leading to unexpected activation of the AEB. This malfunction, often referred to as “phantom braking,” can cause the vehicle to stop or slow down unexpectedly while driving.

This safety defect affects certain 2023 models of Chevrolet Colorado and GMC Canyon. The FCM system, under specific conditions, may inaccurately trigger an AEB event.

Such unwarranted braking increases the risk of a collision. Defective software calibration in the FCM system can mistakenly identify non-existent obstacles, resulting in unnecessary braking.

If your Chevrolet Colorado or GMC Canyon has been repeatedly repaired for unexpected emergency braking issues, you may be eligible for a lemon law claim and get a refund or cash compensation.

Affected Vehicle Average Lemon Law Settlement
Chevrolet Colorado $54,850
GMC Canyon $79,625

*Please note, the figures presented in the chart are approximations based on past case results and should not be interpreted as a prediction or guarantee. Each case is unique and requires personalized legal guidance.

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    According to documents filed with the National Highway Traffic Safety Administration (NHTSA), there have been four crashes and three injuries in the U.S. linked to the automatic emergency braking (AEB) issue in Chevrolet vehicles.

    GM has acknowledged awareness of 234 owner complaints regarding this defect. Consequently, the manufacturer has issued both a Chevy Colorado stop sale and a GMC Canyon stop sale.

    Federal law forbids dealers from delivering a new vehicle or any new or used vehicle equipment (including tires) referenced in this notice until the issue is rectified.

    What’s Included in the 2024 Chevy Colorado and GMC Canyon Recall?

    The 2024 Chevy Colorado and GMC Canyon Recall includes:

    • Chevrolet Colorado pickup trucks manufactured between September 30, 2022, and December 15, 2023.
    • GMC Canyon pickup trucks manufactured between September 29, 2022, and December 15, 2023.

    You can see if your vehicle has any outstanding recalls by visiting NHTSA’s recall check website and entering your vehicle’s 17-digit vehicle identification number (VIN).

    If no recall information appears, your vehicle is not currently subject to a recall. Since automakers frequently issue recalls, including for older models, we highly advise checking back periodically for any new updates.

    gm aeb recall information

    What’s NOT Included in the 2024 Chevy Colorado and GMC Canyon Recall?

    The 2024 Chevy Colorado and GMC Canyon Recall does not affect Chevrolet Colorado and GMC Canyon pickup trucks manufactured outside the date range of September 29, 2022, to December 15, 2023. Additionally, vehicles that do not have the specific front camera module (FCM) system prone to the automatic emergency braking (AEB) issues are not included.

    Owners of these models should still regularly check NHTSA’s recall check website using their vehicle identification number (VIN) to ensure their vehicle remains unaffected by this or any future Chevrolet automatic emergency braking or GMC Canyon automatic emergency braking recall from GM.

    Is there a Fix?

    Dealers will reprogram the front camera module (FCM) free of charge. Additional details will be provided in a forthcoming update to the GlobalConnect message.

    According to documents provided by NHTSA and GM, any impacted vehicles—including new or used inventory, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc.—must be held and not sold to consumers, dealer-traded, sold at auction, used for demonstration purposes, or any other dealer use.

    Due to service scheduling requirements, your dealer may need to keep your vehicle longer than the 30 minutes required for the actual service.

    To arrange a service appointment, contact your GM dealer as soon as possible. If you have any questions or concerns that your dealer cannot resolve, please contact the appropriate Customer Assistance Center at the numbers listed below. For hearing or speech impaired assistance, use the Telecommunication Relay Service by dialing 711 and providing the appropriate Customer Assistance Center number for your vehicle.

    • GMC: 800-462-8782
    • Chevrolet: 800-222-1020

    NHTSA’s campaign number for this recall is 24V133. GM’s recall number is A232424660.

    Was your car included in the 2024 Chevy Colorado and GMC Canyon Recall? Get Help from the Experts

    Experiencing repeat automatic braking problems with your GM pickup? You might have a lemon law case on your hands. Under state lemon rules, you might qualify for either a replacement car or a repurchase.

    While a lemon law repurchase reimburses you for all monies you spent on the defective vehicle, including the down payment, monthly payments, taxes, and other fees, a lemon law replacement entails trading your broken-down car for one that is substantially similar.

    Typically, the manufacturer can subtract a usage fee from the refund that reflects the value of the time you drove the vehicle problem-free. The mileage up until the first repair attempt, when the car was judged to be a lemon usually determines this usage fee.

    Also, as the prevailing party, the California Lemon Law requires that GM pay your attorney fees and costs. This makes pursuing a lemon law claim the right and easy financial decision since there is no out of pocket expense to the consumer.

    Pursuing a claim by yourself can be especially intimidating- large corporations like GM hire highly experienced attorneys to manage breach of warranty claims. If you are going up against GM’s legal team, you’re going to want assistance from experienced and knowledgeable lemon law attorneys.

    Since 2009, our area of expertise at the Lemon Law Experts is helping consumers succeed with their claims against the biggest automakers in the world.

    No matter the manufacturer, our team has a track record of getting our clients the best results possible under California law, recovering millions of dollars in refunds, replacements and cash compensation for our clients.

    Contact the Lemon Law Experts today for a free consultation to find out if you qualify; call 877-885-5366 or complete a form on our website to learn more.