Within a few months of ownership, the dashboard lights on our client’s new 2022 Hyundai Palisade flickered, and its infotainment system randomly restarted. During the initial visit to the dealership, technicians performed a software update, hoping to resolve the issue. Despite this effort, the electrical problems persisted, leading to additional visits to the repair shop
Despite initial repairs, the Palisade continued to exhibit serious issues. The dealership replaced several components, including the battery and alternator, yet the problems remained. The vehicle’s advanced driver-assistance systems (ADAS), such as lane-keeping assist and adaptive cruise control, would also malfunction intermittently, posing significant safety risks. Technicians attempted to recalibrate the ADAS sensors and replace faulty wiring, but the issues persisted.
The vehicle’s problems did not stop there. The owner also experienced frequent warning messages related to the blind-spot monitoring system and sudden, unexplained braking while driving. These critical safety system failures made the Palisade unreliable and unsafe to drive. Over several months across different visits, the vehicle spent a total of 85 days at the dealership for repairs.
Frustrated by the persistent defects and prolonged downtime, the owner sought legal assistance from the Lemon Law Experts, who are well-versed in California’s consumer protection laws. Recognizing that the Palisade met the criteria for a «lemon» due to its repeated issues and significant repair time, the Lemon Law Experts took on the case against Hyundai.
Our legal team successfully negotiated a settlement with Hyundai, which resulted in the manufacturer agreeing to repurchase the defective vehicle and provide this consumer with a refund. This settlement provided the owner with the necessary financial relief and peace of mind to go forward without the weight of a malfunctioning automobile.
Since 2009, the Lemon Law Experts have produced positive outcomes for their customers, recovering millions of dollars in compensation from major automakers. If you are having similar problems with a vehicle purchased or leased in California, contact the Lemon Law Experts for a free consultation to discuss your legal options today.
