Archives: Case Results

This client purchased a brand-new 2022 RAM 5500 with high hopes for reliability and performance. Unfortunately, the vehicle soon became a source of frustration due to ongoing mechanical issues, prompting multiple repair attempts at authorized dealerships and severely impacting the owner’s daily life and work. The initial problem surfaced within a few months of ownership, […]

Within a few months of ownership, the dashboard lights on our client’s new 2022 Hyundai Palisade flickered, and its infotainment system randomly restarted. During the initial visit to the dealership, technicians performed a software update, hoping to resolve the issue. Despite this effort, the electrical problems persisted, leading to additional visits to the repair shop […]

A 2021 Ford Mustang Mach-E, purchased new with only 29 miles, soon became a source of frustration due to numerous issues and repeated service visits for this client. The first major service event took place from December 29, 2021, to January 27, 2022, when the car had approximately 8,422 miles. During this visit, the vehicle […]

From April 12 to August 8, this 2021 Jeep Wrangler vehicle spent 119 days at a service center for warranty repairs. The mileage during this time ranged from 23,299 to 23,422. Primary concerns included power loss while driving and multiple system warnings. Initial service tasks involved reprogramming the integrated dual charging module and the battery […]

With just 11,449 miles on the odometer, this client reported the first major issue on their new 2022 Jeep Gladiator: leaking front shock absorbers causing excessive bouncing while driving. The dealership confirmed and replaced both shocks, ensuring the vehicle operated correctly. Later, with 23,197 miles, additional issues surfaced. The tailgate controller required replacement, and the […]

Here, our client purchased a used 2021 Porsche 911. The vehicle, with approximately 4,873 miles at purchase, began experiencing issues shortly thereafter. During the first repair attempt, the vehicle received an oil and filter change as part of the Porsche Scheduled Maintenance Plan (PSMP), along with a multi-point inspection that identified minor tire pressure adjustments […]

With just over 15,000 miles on the odometer, our client’s new 2022 Chrysler Pacifica suddenly shut off while driving on the freeway, displaying a «stop safely vehicle will shut off soon» message and triggering the check engine light. The dealership diagnosed an internal transmission failure with code POA43-00 in the hybrid control processor. They found […]

With approximately 5,752 miles on the vehicle’s odometer, our clients presented their brand-new 2021 Dodge Charger to an authorized Fiat Chrysler Automobiles dealership reporting a thumping sound when starting the vehicle. The dealership diagnosed that the transmission engaged with a clunking noise, a known issue with the 8HP50 transmission. Despite this, they advised our clients […]

This client purchased a new 2022 Subaru WRX, expecting a high-performance driving experience. Unfortunately, the vehicle soon exhibited severe mechanical issues, leading to multiple repair visits to authorized Subaru dealerships for repairs. With just over 1,000 miles on the odometer, our client brought the WRX to the dealership, reporting that the vehicle would not shift […]

Our clients purchased a new 2023 Audi S3 on June 24, 2023, with high expectations for their luxury vehicle. Their experience was plagued by persistent issues with the car’s MMI (Multi Media Interface) system. The vehicle was taken to an authorized Audi dealership for multiple repair attempts, but the problems persisted, leading to significant frustration […]