California Lemon Law Attorneys

2025 Ford Ranger and Lincoln Nautilus Recalled for Power Window Pinching Issue

  • By: Jessica Anvar
  • May 16, 2025
2024 Ford Ranger and Lincoln Nautilus Recalled for Power Window Pinching Issue

About 1,168 vehicles have been recalled due to a power window pinching issue, with all 1,168 vehicles estimated to be affected by the defect.

This new recall follows a previous 2024 recall for the same problem, which impacted over 70,000 vehicles, after it was determined that the initial software fix did not fully resolve the safety concern.

  • Recall Overview: Ford Motor Company has issued a 2025 Power Window Recall for certain 2025 Ford Ranger and Lincoln Nautilus vehicles due to an issue with the power windows that may pose a pinching hazard.
  • Recall Details: In affected vehicles, the windows may fail to automatically reverse when an obstruction is detected while using the global closing feature. This defect prevents the windows from properly complying with the Federal Motor Vehicle Safety Standard No. 118.
  • The Problem: This recall involves a defect in the power window system of the 2025 Ford Ranger and Lincoln Nautilus models, where the windows do not reverse when they detect an object, creating a risk of pinching injuries to drivers or passengers
  • Recall Cause: The issue originates from a software glitch in the Driver Door Module (DDM) and Passenger Door Module (PDM), which prevents the windows from reversing as they should when encountering an obstruction
  • Symptoms: Windows fail to reverse when an obstruction is detected, leading to an increased risk of pinching injuries to occupants
  • Recall Solution: Ford will be providing a free software update to fix the issue in the affected vehicles. This update will be applied to the Driver Door Module and Passenger Door Module to restore proper functionality
  • Ford Customer Service: 1-866-436-7332
  • FMC Recall Number: 25C10
  • National Highway Traffic Safety Administration (NHTSA) Toll-Free: 1-888-327-4236

If you own a 2024 Ford Ranger or Lincoln Nautilus, we recommend contacting your local dealership or Ford customer service to ensure your vehicle is brought into compliance with this recall and remains safe to drive.

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W2024 Ford Ranger and Lincoln Nautilus Recalled for Power Window Pinching Issue

In 2024, Ford issued a recall for approximately 70,483 vehicles, including the 2024 Ford Ranger and Lincoln Nautilus, due to a defect in the power window system.

The issue involves a software malfunction in the Driver and Passenger Door Modules, which may prevent the windows from automatically reversing when an obstruction is detected. This failure increases the risk of pinching injuries to occupants.

What’s Wrong with the Ford Window System?

Ford has issued recalls for the 2024 model years of the Ford Ranger and Lincoln Nautilus due to a safety issue involving the power window system.

In both recalls, the windows may fail to automatically reverse when they detect an obstruction—a malfunction that significantly increases the risk of pinching injuries to drivers and passengers.

The underlying cause in both cases is a software glitch within the Driver Door Module (DDM) and Passenger Door Module (PDM).

These systems are designed to detect obstacles and reverse the window’s direction if something is in the way.

When the software fails, the safety feature doesn’t engage, allowing the window to continue closing even when an obstruction is present.

Is My Ford Ranger or Lincoln Nautilus Affected?

The original recall impacted approximately 70,483 vehicles due to a software issue in the Driver Door Module (DDM) and Passenger Door Module (PDM), which could prevent the power windows from reversing when they detect an obstruction.

This condition not only posed a safety hazard but also violated Federal Motor Vehicle Safety Standard No. 118, ā€œPower-Operated Window Systems.ā€

The second Ford recall affects an additional 1,168 vehicles after discovering that the original software fix did not fully resolve the problem.

Both recalls involve the same window safety issue, and vehicles may require a revised software update.

Owner notifications for the latest recall are expected to begin on May 15, 2025. If you have concerns or questions, contact your dealership or reach out to Ford for assistance.

To find out if your vehicle is included, start by checking your Vehicle Identification Number (VIN). You can enter your VIN on the NHTSA recall website or call Ford Customer Service at 1-866-436-7332 for confirmation.

Your local Ford or Lincoln dealership can also verify your recall status using the Ford OASIS (On-line Automotive Service Information System) database.

Ford Window Pinch Problem Fix

To resolve the power window safety issue affecting certain 2024 Ford Ranger and Lincoln Nautilus models, Ford is offering a free software update for the Driver Door Module (DDM) and Passenger Door Module (PDM).

This update is designed to restore the automatic reversal function when an obstruction is detected, reducing the risk of pinching injuries.

Owners of affected vehicles can take the following steps to receive the repair:

  1. Contact Ford Customer Service at 1-866-436-7332 to confirm recall eligibility and schedule a service appointment.
  2. Visit your local Ford or Lincoln dealership, where technicians can apply the software update at no cost.
  3. Check your Vehicle Identification Number (VIN) on the NHTSA recall website to determine if your vehicle is included.

Ensuring your vehicle receives the update is important for both safety and compliance. If any issues persist after the repair, contact your dealership promptly for further inspection and support.

Dangers of Window Pinch Issues for Ranger and Nautilus Owners

The power window defect affecting certain 2024 Ford Ranger and Lincoln Nautilus models presents serious safety concerns.

At the core of the issue is a malfunction that prevents the windows from automatically reversing when they encounter an obstruction—creating a risk of pinching injuries.

 This window defect is especially dangerous for children, whose fingers or hands could become trapped if the window fails to reverse as designed.

Even adults are at risk of minor to moderate injuries, depending on the pressure applied by the closing window.

 The issue also places vehicle owners at risk of liability—particularly if the vehicle is used in rideshare, carpooling, or commercial settings.

Since the defect violates Federal Motor Vehicle Safety Standard No. 118, owners may face additional legal and compliance challenges if the recall isn’t addressed.

What to Do if Your Vehicle is Affected

If you own a 2024 Ford Ranger or Lincoln Nautilus, and your vehicle is part of the power window safety recall, there are important steps you should take to ensure your safety and compliance with federal standards.

  1. Check your VIN to see if your vehicle is affected
  2. Schedule a recall repair appointment
  3. Get the free software update
  4. Verify proper operation
  5. Stay informed in case there are any future recalls

Legal Options for Repeat Window Problems

If you’re experiencing persistent issues with the power windows in your 2024-Ford Ranger or Lincoln Nautilus, you may have legal options under the lemon law. Here’s an overview of average Lemon Law settlements for these models:

Affected ModelAverage Lemon Law Settlement
2024 Ford Ranger$72,839
2024 Lincoln Nautilus$104,696

*Please be advised that the figures depicted in the chart are estimates that are derived from previous case results and should not be considered a guarantee or prediction. Each case is distinctive and necessitates tailored legal counsel.

Get in Touch with the Ford Lemon Law Experts Now!

If your 2024 Ford Ranger or Lincoln Nautilus continues to experience issues with its power windows—even after multiple repair attempts—it may be time to explore your legal options under your state’s lemon law.

Persistent problems that remain unresolved by your dealership or the manufacturer could qualify you for compensation, a replacement vehicle, or even a full refund.

To know with certainty that your situation qualifies, we highly recommend working with an attorney who specializes in lemon law or consumer protection law.

Since 2009, our experienced team at the Lemon Law Experts has represented thousands of California consumers facing repeated vehicle defects.

We’ve achieved successful results in cases involving major automakers, including Ford, Lincoln, Chevrolet, Toyota, Tesla, BMW, Honda, and many others.

We offer a free, no-obligation consultation to evaluate your case and explain the next steps. Let our team help you understand your rights and pursue the outcome you deserve.

Call the Lemon Law Experts today at 877-360-5496 to schedule your free case review.

Citations

  1. National Highway Traffic Safety Administration. “Recall Report 24V-597.” NHTSA, 2024, https://static.nhtsa.gov/odi/rcl/2024/RCLRPT-24V597-8956.PDF.
  2. National Highway Traffic Safety Administration. “Recall Acknowledgment 24V-597.” NHTSA, 2024, https://static.nhtsa.gov/odi/rcl/2024/RCAK-24V597-9515.pdf.
  3. National Highway Traffic Safety Administration. Recall Report 24V-597. NHTSA, 2024, https://static.nhtsa.gov/odi/rcl/2024/RCLRPT-24V597-8956.PDF.
  4. National Highway Traffic Safety Administration. Recall Acknowledgment 24V-597. NHTSA, 2024, https://static.nhtsa.gov/odi/rcl/2024/RCAK-24V597-9515.pdf.
  5. National Highway Traffic Safety Administration. Recall Report 25V-237. NHTSA, 2025, https://static.nhtsa.gov/odi/rcl/2025/RCLRPT-25V237-9029.PDF.
  6. National Highway Traffic Safety Administration. Recall Acknowledgment 25V-237. NHTSA, 2025, https://static.nhtsa.gov/odi/rcl/2025/RCAK-25V237-9205.pdf.
Jessica Anvar
About Jessica Anvar

Jessica Anvar

Jessica is a seasoned automotive journalist with over 8 years of experience covering vehicle reviews, consumer advocacy, and lemon law insights. She holds a degree in Journalism from UCLA and is passionate about helping car owners navigate warranty claims and manufacturer disputes.

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