Genesis Recalls Over 30,000 Models for Instrument Panel Display Failure

Written By: Jessica Anvar Stotz
Legally Reviewed By: Jessica Anvar Stotz

100% or 32,594 Genesis vehicles are estimated to be affected by instrument panel display failures. The 2025 Genesis Instrument Panel Display Recall affects several models, including the 2023-2025 Genesis G80, GV80, and GV70.

The issue arises from a software error in the instrument panel (IP) cluster display, which can cause the display to become inoperative or degrade.

When this happens, critical information such as the speedometer, fuel gauge, and certain warning lights may be obscured, increasing the risk of a crash.

Genesis has received 454 reports of instrument panel failures in the U.S. market. Fortunately, there have been no reports of crashes or injuries related to the issue.

If you own one of the affected models, you should receive a recall notice by April 20, 2025.

What’s Wrong with the Genesis Instrument Panel Display?

The issue with the Genesis instrument panel display arises from a software error affecting the screen’s initialization protocol.

This error can cause the display to malfunction, either failing to load or showing delayed images. The problem impacts essential functions like the speedometer, fuel gauge, and warning lights.

Genesis has reported 454 instances of this issue in the U.S. market, but fortunately, there have been no crashes or injuries linked to the malfunction. The recall affects several models, including the 2023-2025 Genesis G80, GV80, and GV70.

The issue was first flagged on December 16, 2024, when a Speak Up for Safety (SUFS) report was received about an instrument cluster display malfunction on certain Genesis GV70 and GV70 Electrified vehicles in foreign markets.

NASO began investigating and confirmed that the issue was due to a faulty screen initialization protocol.

The software error, present at final manufacturing, could trigger the malfunction randomly, even before the vehicle was sold.

After further investigation, NASO concluded that the issue violated Federal Motor Vehicle Safety Standard No. 101, “Controls and Displays,” leading to a noncompliance recall for all affected vehicles in the U.S.

As of February 3, 2025, 454 unique incidents were reported, but no related crashes, injuries, or fires have been confirmed.

Is My Genesis Included?

The recall addresses a problem where, upon starting the vehicle, the instrument panel (IP) cluster display may not function properly.

In some cases, the display could be completely inoperative or show intermittent performance, such as flickering or partial images.

To find out if your Genesis vehicle is part of the recall, check the affected models and production years:

• Genesis G80: Model years 2023-2024
• Genesis GV80: Model years 2023-2024
• Genesis GV70: Model year 2025
• Genesis Electrified GV70: Model years 2023-2025

You can also confirm if your specific vehicle is affected by entering your Vehicle Identification Number (VIN) on the Genesis recall website or by contacting Genesis customer service directly.

What Solution Does the Manufacturer Have for the Issue?

Genesis has issued Technical Service Bulletin (TSB) 25-01-007G-1 to address the display malfunction. This bulletin provides instructions for updating the instrument panel display software.

The solution involves a software update to the Instrument Cluster Logic Unit (CLU) to fix the software error causing the display failures.

Genesis dealers will perform the software update at no cost to owners. Recall notices will be sent out by April 20, 2025.

What Should I Do Next?

If your Genesis vehicle is affected by the instrument panel display recall, follow these steps:

1. Check Your VIN: Visit the Genesis recall website, the NHTSA recall check tool, or contact Genesis customer service to verify if your vehicle is included in the recall. You can do this by entering your Vehicle Identification Number (VIN).
2. Wait for Notification: Genesis will send out recall notices by April 20, 2025. The notice will contain detailed instructions on what actions to take.
3. Schedule a Service Appointment: Once you receive your recall notice, contact your local Genesis dealer to schedule an appointment. The dealer will update the instrument panel display software free of charge.
4. Stay Informed: Stay on top of any additional communications from Genesis regarding the recall. If you have any questions or concerns, feel free to reach out to Genesis customer service for further assistance.

If your Genesis vehicle has experienced repeated issues related to the instrument panel display under warranty—such as the display failing to operate correctly—you may have legal options under the lemon law.

Consulting with a lemon law attorney can help you determine if you qualify for a replacement vehicle or a refund, which may also include reimbursement for expenses such as towing fees and legal costs.

Here’s a look at the average lemon law settlements for Genesis vehicles in recent years:

*Please be advised that the figures depicted in the chart are estimates that are derived from previous case results and should not be considered a guarantee or prediction. Each case is distinctive and necessitates tailored legal counsel.

The Lemon Law Experts Have Your Back!

If your Genesis vehicle is affected by the instrument panel display recall or other recurring issues, it’s crucial to understand your legal rights and options.

When a vehicle malfunctions repeatedly or cannot be repaired after multiple attempts, you may be entitled to a replacement vehicle or a refund under the lemon law.

The failure of the instrument panel display, which impacts crucial driving information, is just one example of a defect that could qualify for a claim.

A skilled lemon law attorney can help you determine if your vehicle qualifies for a claim and assist you in pursuing the appropriate legal action.

Whether your vehicle suffers from persistent display malfunctions or other ongoing issues, professional legal support can guide you through the process of securing compensation.

At the Lemon Law Experts, our team has been helping consumers with automotive defect cases since 2009.

We are committed to holding manufacturers accountable and ensuring that your rights are protected. If your Genesis vehicle continues to have issues related to the instrument panel display or other defects, contact us today.

We can help you explore your options and work toward the best possible resolution under the lemon law.