Honda Infotainment Class Action Lawsuit: Do You Have a Claim?

An ongoing class action lawsuit covering several years and models of Honda vehicles is focused on an alleged defect in the electrical system, resulting in significant issues with the infotainment systems in those vehicles.

Since the infotainment system is vital in many modern vehicles for providing information to the driver about the environment around them, defects can be serious and dangerous.

When many consumers band together to sue a vehicle manufacturer, they do so with a class action. However, a class action lawsuit might not be the best way for an individual consumer to be compensated for purchasing a defective vehicle.

In this article, we discuss the ongoing Honda class action lawsuit and how you can join if your vehicle is impacted.

We also discuss the lemon law process and how it might be a better route to take. To find out more, continue reading below.

Why Is There a Honda Infotainment Lawsuit?

According to the lawsuit filed in August 2024, several Honda vehicles contain electrical system defects that keep the vehicle from operating properly.

Specifically, the defect results in a loud speaker crackling or popping noise that can frighten the driver. That distraction can be dangerous because the noise happens abruptly and unpredictably.

Otherwise, the noise overrides any other audio playing. This means that if the driver is relying on the vehicle audio for navigation (or any other feature), this defect interferes with the operation of those systems too.

The lawsuit further alleges that Honda was aware of this problem because past models had also contained the defect, but that Honda decided to continue selling the defective vehicles to consumers anyway.

Which Honda Models Are Included?

In the current class action lawsuit, the 2020-2022 Honda Pilot (but not LX models), the 2020 Honda Passport (but not Sport models), the 2021-2022 Honda Passport, and the 2020-2022 Honda Odyssey (but not LX models) are alleged to contain the defect.

As mentioned, the lawsuit states that Honda was made aware of this issue in past models but still sold these vehicles to consumers. In some cases, Honda faced class action lawsuits for those defects too.

The Most Common Issues Owners Are Dealing With

Because this defect is part of the electrical system in the impacted vehicles, electrical system problems are the most common for owners to deal with due to this defect.

The popping or crackling noise is by far the most common problem and is the focus of the lawsuit, since it interferes with other audio systems in the vehicle and can pose a danger for the driver or passengers.

Have There Been Other Honda Infotainment Recalls or Lawsuits?

Yes, Honda has faced other recalls and lawsuits over faulty infotainment systems. For example, there was a class action lawsuit that settled in 2019 over problems with Honda Odyssey, Passport, Pilot models.

Those are the same three models implicated in the ongoing class action. For more information about Honda’s infotainment system, that class action, and other problems the Honda infotainment system might have, visit this article!

Otherwise, staying up to date with ongoing recalls by visiting the National Highway Traffic Safety Administration’s (NHTSA) recall website is a good way to stay aware as a consumer.

How to Figure Out If You Might Have a Claim

As the owner of a vehicle mentioned in a class action lawsuit, you might have your own claim to bring against Honda.

The easiest way to find out if you have a claim is to fill out a contact form for the firm representing the class in the class action and waiting to hear from them.

Eligibility is determined by whether or not your vehicle is experiencing the same issue as the other class members and if that issue stems from the same place, in this case from Honda’s manufacturing.

Even if you do not have a valid class action claim, though, you might be eligible under your state’s lemon law.

Considering Your Options

Join the Class Action

When a large number of consumers experience the same defect in a particular make or model of vehicle, they may have the option to band together in a class action lawsuit against the manufacturer.

A class action allows individuals with similar claims to combine their cases into one legal action, making it possible to hold a company accountable for widespread issues that might be too costly or complicated for a single consumer to pursue alone.

These cases often arise when a defect affects safety, performance, or value, and the manufacturer either fails to address it adequately or denies responsibility altogether.

Potential class members are notified through direct mail, email, or public announcements, informing them of the lawsuit and their right to participate or opt out.

Joining typically involves confirming that you own or lease an affected vehicle and submitting basic documentation.

In a class action, the named plaintiffs represent the interests of the entire group, with legal decisions and negotiations handled by the attorneys for the class.

If the case results in a settlement or court victory, compensation might include repairs, reimbursement for expenses, or even partial refunds.

Because the costs are spread across the class and attorneys are generally paid from the settlement, participants usually do not have to pay out of pocket to join.

Class actions can take time, but they give consumers collective strength against large corporations. For vehicle owners facing persistent defects, joining a class action may be a practical and powerful way to seek justice and secure fair compensation.

However, because the whole class shares any award, individual members might not receive as much money as they would pursuing an individual claim.

Go the Individual Lemon Law Route

On the other hand, filing an individual lemon law claim allows a vehicle owner to seek a repurchase or a replacement directly from the manufacturer when their car has recurring defects that cannot be fixed within a reasonable number of attempts.

Unlike a class action, which represents many consumers at once, an individual claim focuses entirely on the specific problems, repair history, and losses experienced by one owner.

This personalized approach can often lead to faster resolutions and potentially greater recovery, as the outcome is tailored to the individual’s circumstances rather than divided among a group.

The process typically begins by gathering all repair orders, warranty documents, and service records to show the defect and the attempts made to fix it.

Once a reasonable number of repair attempts or days out of service is met under the applicable lemon law, the owner can begin the lemon law process.

If the manufacturer refuses or fails to provide a lemon law repurchase or replacement, the next step may be to file a legal claim in court.

An experienced lemon law attorney can guide the case, negotiate with the manufacturer, and handle all legal filings.

Many states require the manufacturer to pay the consumer’s attorney fees if the claim is successful, meaning there’s often no upfront cost to file.

Depending on the outcome, the owner may receive a full repurchase of the vehicle (minus a deduction for use before the defect appeared), a comparable replacement, or reimbursement for expenses like towing and rental cars.

For those dealing with a stubborn, defective vehicle, filing an individual lemon law claim can be a direct and effective way to enforce their rights and hold the manufacturer accountable.

With strong evidence and legal support, consumers can often achieve a fair resolution without being outmatched by the automaker’s legal team.

Let the Lemon Law Experts Help You Figure It Out! 

If your vehicle has a persistent defect that the dealer can’t seem to fix, you may have a valid lemon law claim.

Don’t let the manufacturer sidestep its responsibility: contact the Lemon Law Experts today for a free case evaluation.

Our team will review your situation, explain your rights, and fight to get you the refund or replacement you deserve.

Call us at (877) 885-5366 or fill out an online form to get into contact with our attorneys today!