Legally reviewed by: Jessica Anvar Stotz, JD, MBA
Common problems: Some of the most common issues with the 2020 Honda Pilot include electrical system, transmission, and service brakes issues.
To date, the 2020 Honda Pilot has been recalled nine times by the NHTSA for various defects, including issues related to the fuel pump, rearview camera display, and major structural problems.
Continue reading to learn more about the safety concerns affecting drivers of the 2020 Honda Pilot.
Common 2020 Honda Pilot Problems
- Electrical System: Crackling noises in infotainment system; Blacked-out backup cameras; infotainment system crashing; Auto idle stop errors (vehicle suddenly shifting into neutral); Issues with keyless entry; Defective blind spot sensors; Instrument cluster shutting down unexpectedly
- Transmission: Rough shifting (particularly between 2nd and 3rd gears); Transmission slipping; Delayed engagement; Lunging/Lurching forward
- Service Brakes: Phantom braking; Brake pedal defects; Issues with the Collision Mitigation Braking System (CMBS); Anti-lock braking system (ABS) failure; Brake warning lights
- Engine: Stalling; Auto Idle Stop Issues; Loss of power; Loud engine noise
2020 Honda Pilot Electrical System Problems
The 2020 Honda Pilot may be vulnerable have various electrical system issues. Drivers commonly report issues involving the infotainment system, with reviews of the vehicle often noting issues like crackling noises, blacked-out backup cameras, and system crashes.
The auto idle stop feature is another source of electrical system issues. Some drivers have found causes the vehicle to unexpectedly shift into neutral when engaged.
This requires the vehicle to be restarted, which can be inconvenient and may lead to further complications if not addressed.
There have also been reports of problems with keyless entry, blind spot sensors, and other electronic component errors.
The instrument cluster, which has been known to shut down unexpectedly, can leave the driver without critical information such as speed, engine oil pressure, and gear selector position.
These electrical problems have been addressed in several recalls. One of the key recalls is NHTSA Campaign Number 20V-440, issued on July 28, 2020, which addresses a delayed or inoperative rearview camera display.
The faulty software programming can prevent the rearview camera from displaying correctly, reducing the driver’s view and increasing the risk of a crash.
Another recall, NHTSA Campaign Number 20V-439, also issued on July 28, 2020, involves incorrect software in the instrument panel control module.
This can cause the instrument panel to fail to display essential information such as the speedometer, engine oil pressure, and gear selector position. It also can prevent the rearview camera image from appearing, increasing crash risk.
A third recall, NHTSA Campaign Number 23V-431, issued on June 15, 2023, addresses an issue where the rearview camera image may not display due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector.
If you’re experiencing any of these electrical issues, be sure to contact your dealer to check if your vehicle is part of these recall campaigns and to ensure any necessary fixes are made promptly.
2020 Honda Pilot Transmission Problems
The 2020 Honda Pilot may be prone to a range of transmission issues. One of the most cited transmission problems by drivers is rough shifting, particularly between 2nd and 3rd gears.
Honda owners have described the shifts as jerky or abrupt, which can make for a less-than-smooth driving experience.
Another frequent issue is transmission slipping. This problem causes the vehicle to unexpectedly lurch forward, which can be alarming for the driver and potentially dangerous in certain situations.
Some owners have also complained about delayed engagement, especially when shifting from park to drive or reverse.
These delays can cause the vehicle to hesitate or fail to respond promptly. In more severe cases, the vehicle has been reported to lunge forward even while in park.
If you’re experiencing any of these transmission-related problems with your 2020 Honda Pilot, we recommend having your vehicle inspected by a dealership or a qualified mechanic.
2020 Honda Pilot Service Brakes Problems
One of the most troubling brake problems found in the 2020 Honda Pilot is phantom braking, which occurs when the Collision Mitigation Braking System (CMBS) activates unexpectedly.
This can cause the vehicle to brake for no apparent reason, even when no obstacles are present, leading to confusion and potential safety risks.
Another common issue is brake pedal problems, with some owners noting that the brake pedal does not engage fully.
As a result, the vehicle may surge forward despite the brake being applied. Brake pedal defects can be particularly concerning in situations that require immediate stopping power.
In addition to these problems, there have been instances where the Anti-lock Braking System (ABS) failed to activate during emergency braking situations.
This failure can result in a loss of control during critical moments, increasing the risk of accidents. If you’re experiencing any of these service brake problems with your 2020 Honda Pilot, you should have your vehicle inspected by a qualified mechanic or dealership as soon as possible.
2020 Honda Pilot Engine Problems
One of the most concerning engine problems reported in the 2020 Honda Pilot is engine stalling, particularly when the vehicle is coming to a stop or idling.
This issue can cause the engine to unexpectedly shut down, potentially leaving drivers stranded or at risk of accidents.
Drivers have also encountered issues with the vehicle’s auto idle stop feature, which has been known to cause the vehicle to shift into neutral and require a restart.
Honda owners have also reported a loss of power while driving, especially at higher speeds on highways, which can be hazardous in certain driving conditions.
Unusual engine noises are another engine concern, with drivers experiencing clunking or grinding sounds. These noises may indicate potential internal engine problems that could worsen over time if not properly addressed.
One of the significant engine-related recalls affecting the 2020 Honda Pilot is NHTSA Campaign Number 23V-858, issued on December 18, 2023, regarding a potential fuel pump failure.
The recall affects a wide range of Honda and Acura vehicles, including the 2020 Pilot. The fuel pump inside the fuel tank may fail, leading to an engine stall while driving, which increases the risk of a crash.
If you’re experiencing any of these engine-related problems with your 2020 Honda Pilot, make sure to reach out to your dealer for an inspection and to check if your vehicle is subject to any of these recalls or investigations.
Notable Issues from 2020 Pilot Drivers
“While diving at times, the vehicle will flash BRAKE and the wheel will shutter when a vehicle is going the opposite direction, or while ascending and descending on a hill. On a rare occasion, the vehicle will attempt to brake itself. Also, when at a complete stop, the vehicle will go into auto-engine stop. When the brake pedal is release, the vehicle stalls out and Collision Mitigation Braking System (CMBS) will flash. In-order to restart the vehicle, a sequence needs to be followed, put the vehicle in neutral, then park, then turn engage the start/stop ignition button. It is only when you follow this sequence will the car restart and you can engage the transmission. A recall was completed for the autostop issue, but since that repair, the above issues have increased in frequency and almost caused an accident in the middle of an intersection. The dealership says they have no clue as to the cause and need to scan the vehicle at a cost of $300 just to investigate.”
“In July 2023, while driving through an intersection after stopping at a traffic light, I heard a loud clunking noise. Over the next 45 minutes, I noticed at least six additional clunk sounds at low speeds. I took the vehicle to the dealership at 51,244 miles, where I was informed that the transmission fluid was both dark and low. The dealership inquired if I had used the vehicle for towing, despite there being no tow hitch assembly. They recommended a transmission flush service, but within 2 to 3 weeks, I began experiencing transmission juddering at constant speeds and harsh shifting during acceleration. Despite multiple visits to the dealership, where I was advised that the vehicle needed time to “re-learn” driving patterns and that nothing was wrong, the issues persisted. Although the problem seemed to lessen, it reoccurred in 2024. At 73,656 miles, I returned to the dealership, where I was informed that the transmission fluid was once again dark and that the torque converter needed replacement. Throughout the period before the 60K powertrain warranty expired, I was repeatedly told that there are known issues with the 6-speed transmissions and torque converters, but since no “error codes” were present, the dealership could not authorize a warranty repair. Now that the vehicle is out of warranty, I am being advised to replace the torque converter at my own expense.”
“I purchased a 2020 Honda Pilot with Nav & RES with 24 miles. At 177 miles, a crackling sound and static radio sound began. A week later, the infotainment and the odometer screen would go black and restart within 15 seconds or less. On a typical drive, the infotainment would go dark three times. As soon as it restarted, the crackling hideous sound began again. I took it to the dealership and stated that it was an antenna problem. They ordered one, and as soon as I pulled out of the shop, the system rebooted and the crackling sound started again. I made a u-turn in their parking lot and left it there. It has been two days and mentioned something about an electrical harness. Before you sign any papers, make sure you drive the vehicle considerable to make sure the issues won’t be there. Hopefully, it will be resolved soon.”
Knowing Your Legal Options
If your 2020 Honda Pilot is consistently experiencing issues that affect its performance, safety, or value despite being under warranty, you may have legal recourse through the lemon law.
According to lemon law guidelines, a vehicle may be considered a lemon if it has undergone a reasonable number of repair attempts for persistent problems that significantly impact its use or safety.
Keep in mind that lemon laws vary by state, so it’s important to understand the specific laws in your area.
If your 2020 Honda Pilot meets the criteria for a lemon, you may be entitled to a remedy such as a refund, vehicle replacement, or cash compensation, depending on the laws of your state.
If you choose a refund or replacement, the manufacturer may deduct a usage fee based on the time the vehicle was in working condition.
In the case of a replacement vehicle, you could be required to pay the difference in price between the original and new vehicle.
If you believe your 2020 Honda Pilot qualifies as a lemon, you should consult with a lemon law expert to explore your options for recovery.
Knowledge is Power: Speak with a Lemon Law Expert Today!
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