Over 12,000 Hyundai Santa Fe’s Recalled for Rollaway Risk
Hyundai is currently recalling over 12,000 Santa Fe SUVs from the 2024 model year due to a transmission software issue that poses a rollaway risk.
This defective software may inadvertently engage the clutches, potentially causing damage to the transmission case or the parking pawl. This malfunction can result in the vehicle rolling away even when it is in the “Park” position.
If the transmission case sustains damage, drivers might hear unusual sounds coming from the powertrain. Hyundai has reported 45 distinct incidents related to this issue in the U.S. between June 3, 2024, and June 27, 2024.
If you encounter recurring problems with your Hyundai’s transmission or powertrain, you might qualify for lemon law relief if your vehicle meets the legal criteria for being classified as a lemon:
| Vehicle | Average Lemon Law Settlement |
|---|---|
| 2024 Hyundai Santa Fe (MX5A) | $65,800 |
*It is important to note that the figures depicted in the chart are estimates derived from previous case results and should not be considered a guarantee or prediction. All cases are distinctive and require individualized legal guidance.
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Scope and Impact of the Hyundai Santa Fe Rollaway Recall
The recall affects specific 2024 Hyundai Santa Fe vehicles (MX5A) with Dual Clutch Transmission (DCT) units, manufactured between April 23, 2024, and July 2, 2024.
These vehicles may experience damage to the transmission due to defective Transmission Control Unit (TCU) software.
This software issue can engage the parking pawl without the driver selecting the Park position, potentially causing unusual noises and unintended vehicle movement when the vehicle is turned off or in Park.
Such unintended movement increases the risk of the vehicle rolling away, which could lead to crashes and injuries to occupants or pedestrians.
How Will Hyundai Inspect My Santa Fe Transmission?
In July 2024, Hyundai issued a technical service bulletin (TSB) outlining the process for inspecting Santa Fe transmissions, including those named in the 2024 Hyundai Sante Fe Rollaway Recall.
The inspection will focus on checking for any damage to the transmission case. If damage is detected, Hyundai will replace the gearbox at no charge to the vehicle owner.
Please be aware that the transmission replacement procedure is still being developed.
What Solution Is Being Offered?
Hyundai has proposed a solution through a technical service bulletin, which includes a software update for the transmission. Dealers are instructed to install this update for the transmission control unit to address the clutch issue.
Owners will begin receiving recall notifications from Hyundai starting September 9. For further assistance, customers can reach Hyundai Customer Service at 1-855-371-9460.
The internal recall code for this issue is 263. Additional details can be found on the National Highway Traffic Safety Administration (NHTSA) website, where you can use your VIN to check for open recalls on your vehicle.
What Should I Do if My Hyundai Santa Fe Has Transmission Problems?
If you own or lease a Hyundai Santa Fe and are experiencing transmission issues related to the recent recall, you might be eligible for a lemon law claim.
This legal protection is intended for consumers who bought or leased vehicles with persistent issues that have been subject to repeat warranty repairs.
In general, the Lemon Law is applicable if the manufacturer or an authorized dealer has repaired your car repeat times for a flaw that affects its usability, safety, or worth.
Your vehicle may be eligible for a lemon law claim if it has been out of service for 30 or more days as a result of repairs or if it has been subject to two or more repeat repairs for the same or similar issue.
We recommend that you consult with a legal professional to assess your circumstances, as each case is distinct and contingent upon specific details.
To pursue a lemon law claim, maintain thorough records of all repair attempts and communications with the dealer or manufacturer.
Consulting a legal professional can help ensure that you are receiving the compensation and justice that you are due. Successful claims may result in a replacement vehicle, a refund, or cash compensation.
Questions? Get in Touch with Experienced Lemon Lawyers Now
Seeking legal assistance could be your next step if you are having problems with the transmission in your Hyundai Santa Fe and have not found a fix through your dealership or Hyundai.
An competent lemon law attorney can assist you in pursuing cash compensation, a car replacement, or a refund for rollaway defect associated expenses.
For those who purchased or leased a defective vehicle, the Lemon Law Experts are here to guide you through your options.
Since 2009, our team has been committed to finding effective legal solutions for numerous consumers.
We have a proven track record of successfully handling lemon law cases involving various car manufacturers, including Hyundai. Reach out to the Lemon Law Experts today to learn more.
Citations
- (2024). 2024 Hyundai Santa Fe Hit With Recall Over Transmission Control Unit Software Issue. Retrieved from https://www.autoevolution.com/news/2024-hyundai-santa-fe-hit-with-recall-over-transmission-control-unit-software-issue-237181.html
- Auto Dealer Today Magazine. (2024). SUV Recalled Over Unintended Rolling. Retrieved from https://www.autodealertodaymagazine.com/374157/suv-recalled-over-unintended-rolling
- Road & Track. (2024). Hyundai Recalls 12,349 Santa Fe SUVs Over Rollaway Risk. Retrieved from https://www.roadandtrack.com/news/a61647184/hyundai-recalls-12349-santa-fe-suvs-over-rollaway-risk/
- National Highway Traffic Safety Administration. (2024). Recall Report for Hyundai Santa Fe. Retrieved from https://static.nhtsa.gov/odi/rcl/2024/RMISC-24V529-4857.pdf
- National Highway Traffic Safety Administration. (2024). Recall Report for Hyundai Santa Fe. Retrieved from https://static.nhtsa.gov/odi/rcl/2024/RCLRPT-24V529-2962.PDF
- National Highway Traffic Safety Administration. (2024). Recall Report for Hyundai Santa Fe. Retrieved from https://static.nhtsa.gov/odi/rcl/2024/RCRIT-24V529-2323.pdf
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