Written By: Jessica Anvar Stotz
Legally Reviewed By: Jessica Anvar Stotz
Short Answer: No, there isn’t an official Jeep Cherokee air conditioning recall. However, Fiat Chrysler Automobiles (FCA), the manufacturer of Jeep, issued a Customer Satisfaction Notification Z33 affecting certain 2021–2022 (WL) Jeep Grand Cherokee vehicles in 2022.
The issue involves the HVAC module’s software, which may cause the air conditioning compressor to malfunction, leading to a failure in the air conditioning system. Dealers will reprogram the HVAC module with updated software at no cost to the vehicle owner.
If you experience repeated issues with the air conditioning or other key components, you may be eligible for lemon law relief if your vehicle is legally deemed a lemon:
Vehicle | Average Lemon Law Settlement |
2021 Jeep Cherokee | $56,329 |
2022 Jeep Cherokee | $61,959 |
*It is important to note that the figures depicted in the chart are estimates derived from previous case results and should not be considered a guarantee or prediction. All cases are distinctive and require individualized legal guidance.
What You Need to Know About Faulty Grand Cherokee Air Conditioners
In March 2022, FCA issued Customer Satisfaction Notification Z33, impacting approximately 7,903 Jeep Grand Cherokee vehicles.
The problem involves the Heating Ventilation Air Conditioning (HVAC) module software, which may prevent the air conditioning compressor from functioning properly, leading to the AC system not working.
Many Jeep Grand Cherokee owners have reported issues with their air conditioning systems, including:
- Reduced cooling
- Choppy/inconsistent airflow
- Strange smells
- AC blowing only hot air
Air conditioning problems in vehicles often stem from AC refrigerant leaks and climate control electrical issues.
These problems can disrupt the normal functioning of the system and require professional diagnosis and repair to restore proper operation.
How Will Jeep Fix the Problem?
To address the AC compressor problem, FCA has directed Jeep dealerships to update the HVAC module software. This service is provided at no cost to vehicle owners.
If you own a 2021-2022 Jeep Grand Cherokee and are experiencing AC issues, it’s advisable to schedule a service appointment with your local Jeep dealership.
You can locate the nearest dealership by visiting Jeep’s official website at www.jeep.com/find-dealer or by calling Jeep customer service at 1-877-426-5337. The repair is estimated to take approximately 30 minutes.
For owners who have already encountered this issue and paid for repairs, you can request reimbursement by visiting www.fcarecallreimbursement.com.
After submitting the necessary documents, reimbursement will be processed within 60 days. Even if you have previously had the repair or received reimbursement, ensure that you have the latest update.
Can I Fix the Issue on My Own?
The Customer Satisfaction notice from FCA includes instructions on how to update the HVAC module’s software.
While some vehicle repairs can be handled on your own, reprogramming the HVAC module with updated software is best left to professionals. Here are some reasons as to why:
- Specialized Tools and Software: Dealerships have access to diagnostic tools and software specifically designed for Jeep vehicles. These tools enable accurate diagnosis and application of necessary updates.
- Warranty Considerations: If your Jeep Grand Cherokee is still under warranty, having the dealership perform the repair ensures proper documentation. Attempting a DIY fix might void your warranty.
- Complexity: Reprogramming the HVAC module can require technical knowledge and precise steps. Incorrect programming could lead to further issues or malfunctions.
- Safety: Working with vehicle electronics can be risky. Letting professionals handle it ensures safety and prevents accidental damage.
- Cost: Jeep dealerships are set to complete this repair at zero cost, so, there is no real financial incentive to attempt this repair on your own.
We highly recommend scheduling an appointment with your local Jeep dealership. They’ll efficiently address the AC issue and ensure your vehicle runs smoothly.
How Can an Attorney Help Fix My AC Issue?
If your Jeep Grand Cherokee repeatedly experiences AC issues despite repair attempts, an attorney can help you pursue a lemon law claim.
Lemon laws, which vary by state, generally protect consumers who purchase or lease defective vehicles. If your vehicle was repeatedly repaired under the manufacturer warranty for the AC issue, an attorney can advocate on your behalf, ensuring that your consumer rights are upheld.
In cases where the AC issue is due to a manufacturing defect or faulty design, an attorney can also explore lemon law claims against the manufacturer to help you receive fair treatment and compensation.
For immediate AC repairs, it’s best to consult a certified mechanic or visit your local Jeep authorized dealership, where they can diagnose and fix the issue efficiently.
If legal issues arise, consulting an attorney specializing in lemon law can provide you with the necessary legal support and advice for your situation.
Get in Touch with a Qualified Attorney Today
Taking on major automakers like Jeep can be overwhelming, especially with their elite legal counsel. In order to achieve a just outcome, it is imperative to have exceptional representation from lawyers.
The Lemon Law Experts provide the most exceptional legal assistance to individuals who have acquired or leased a Jeep vehicle that is defective.
Since 2009, our attorneys have secured millions of dollars in compensation for consumers with faulty vehicles.
Our team is adept at advocating for your rights and assisting you in securing the compensation and justice you are entitled to, irrespective of the manufacturer.
The Lemon Law Experts are available to address any inquiries you may have regarding your Jeep or other vehicle.
We provide a complimentary, obligation-free consultation to evaluate your case and offer the assistance you require.
Our lemon law specialists are dedicated to guaranteeing that clients receive equitable compensation and justice for their concerns. Check out our website today to learn more about your options.
Citations
(n.d.). Jeep Cherokee AC not working. Retrieved from https://repairpal.com/jeep/cherokee/ac-not-working
National Highway Traffic Safety Administration (NHTSA). (2022). Technical Service Bulletin: MC-10223145-9999. Retrieved from https://static.nhtsa.gov/odi/tsbs/2022/MC-10223145-9999.pdf