Nearly 30,000 Maserati Models Recalled for Backup Camera Recall

Written By: Jessica Anvar Stotz
Legally Reviewed By: Jessica Anvar Stotz

100% or nearly 30,000 Maserati vehicles are estimated to be affected by a 2025 backup camera recall due to a software glitch in the radio system that prevents the rearview camera from displaying images correctly.

The affected models include the Grecale, GranTurismo, GranCabrio, MC20, MC20 Cielo, Levante, Ghibli, and Quattroporte.

Not all Maserati vehicles are subject to the 2025 Maserati Backup Camera Recall- those manufactured outside the specified production period or equipped with updated software remain unaffected.

In North America, approximately 27,354 vehicles in the U.S. and 2,833 in Canada are potentially impacted by this electrical system issue.

Why is My Maserati Backup Camera Not Working?

A software glitch in the radio system may be preventing your Maserati’s backup camera from displaying when you shift into reverse.

There are no warning signs before the failure occurs, so drivers only realize there’s an issue when the rearview image doesn’t appear.

The root cause lies in the radio unit, which may unexpectedly reboot or restart, causing the camera feed to cut out.

Because the issue occurs sporadically, drivers might assume their camera is functioning normally—until it suddenly fails—creating a safety risk when backing up.

The recall primarily affects certain 2023–2025 Maserati Grecale models with faulty radio software that can disrupt the rearview camera signal under specific conditions.

Vehicles built between May 9, 2022, and September 22, 2024, are impacted, though Maserati began containing affected units later in 2024. Vehicles produced outside this timeframe or those updated with revised software are not included in the recall.

Maserati first became aware of the issue in June 2024 when FCA US LLC flagged a potential problem with certain radio software. The company then launched an internal investigation, reviewing production and engineering data between July and December 2024.

By January 20, 2025, Maserati confirmed the defect was preventing the rearview image from displaying, potentially violating Federal Motor Vehicle Safety Standard (FMVSS) No. 111, which governs rear visibility. As a result, Maserati issued a Voluntary Safety Recall on February 10, 2025.

To fix the issue, Maserati is deploying an over-the-air (OTA) software update. If your vehicle is eligible, the update should install automatically.

However, if your Maserati does not support OTA updates, you will need to visit a dealership for a manual software update to restore backup camera functionality.

How Do I Know if My Maserati Is Affected?

The following Maserati vehicles are included in the recall:

• 2023-2024 Maserati Grecale
• 2023-2025 Maserati MC20 Cielo
• 2024 Maserati Granturismo
• 2024 Maserati GranCabrio
• 2021-2024 Maserati Levante
• 2021-2024 Maserati Ghibli
• 2021-2024 Maserati Quattroporte
• 2022-2025 Maserati MC20

To find out if your vehicle is part of the recall, you can use your Vehicle Identification Number (VIN). Here’s how:

1. Locate Your VIN: Your VIN can be found on the driver’s side dashboard, visible through the windshield, or on the driver’s side door frame.
2. Visit Maserati’s Recall Page: Go to the official Maserati Recall Page and enter your VIN to check for any recalls.
3. Check the NHTSA Website: You can also use the National Highway Traffic Safety Administration (NHTSA) VIN lookup tool to see if your vehicle is subject to any active recalls.

If your Maserati is affected, follow the instructions to schedule a repair or software update. For further assistance, you can contact your local Maserati dealership or reach out to Maserati North America Customer Care.

What’s the Fix?

Maserati plans to resolve the problem with an over-the-air (OTA) update, which means the update can be applied remotely for most vehicles, without the need to visit a dealership.

However, if your vehicle is not compatible with the OTA update, you will need to take it to a Maserati service center where the software will be manually updated using a USB cable.

While you can continue driving your vehicle, it’s highly recommended that you visit your nearest Maserati dealer as soon as possible to have the recall performed if the OTA update does not occur.

Maserati will notify affected customers by first-class mail, and you can also check whether your vehicle is affected by using the recall lookup feature on Maserati’s website by entering your Vehicle Identification Number (VIN).

The recall can be performed either through an over-the-air (OTA) update or manually at the dealership via USB. If the update is performed at the dealership, the process will take approximately 0.5 to 0.7 hours. Additional time may be required for check-in, preparation, and check-out during your visit.

Under the law, manufacturers like Maserati are required to repair recalled vehicles at no cost to the owner. This includes both parts and labor for any recall-related repairs or updates.

The recall-related repair work for your vehicle is free because it is the manufacturer’s responsibility to address safety or compliance issues.

If your Maserati is affected, the software update is part of the free service provided under the recall.

Consumer Protections for Affected Owners

As an affected Maserati owner, you have several consumer protections in place. Maserati will provide the necessary software updates to fix the backup camera issue at no cost to you.

Maserati will notify all affected owners about the recall, and you should receive a notification letter with detailed instructions on how to proceed.

The recall is in compliance with NHTSA regulations, ensuring the issue is addressed promptly and effectively.

If the recall repair leads to any additional issues, Maserati is responsible for fixing those as well, free of charge.

Depending on your state, you may also be protected under lemon laws if the issue persists after multiple repair attempts.

This could entitle you to a replacement vehicle or a refund. You are not required to wait for the recall letter to schedule the repair; you can contact an authorized Maserati dealership to make an appointment, or Maserati Customer Care can assist you in scheduling it right away.

If your Maserati is affected by the recall related to the backup camera issue, you may be entitled to compensation for related problems, such as damages and repair costs.

Below is an approximate range of potential settlements for Maserati models impacted by this recall:

*Please note, the figures presented in the chart are approximations based on past case results and should not be interpreted as a prediction or guarantee. Each case is unique and requires personalized legal guidance.

Explore Your Options with the Lemon Law Experts!

This isn’t Maserati’s first recall related to camera issues. In November 2024, the automaker recalled 1,710 vehicles due to park assist software interfering with the camera signal.

Now, with nearly 30,000 vehicles affected by this latest software defect, it’s clear that even luxury brands aren’t immune to these technological setbacks.

As vehicles become more software-driven, recalls like these are becoming increasingly common, leaving consumers frustrated when essential safety features fail.

If your Maserati has ongoing camera malfunctions or other persistent defects despite multiple repair attempts, you may have rights under lemon law protections.

Since 2009, the Lemon Law Experts have helped thousands of vehicle owners recover millions of dollars in compensation for defective cars.

We offer free case evaluations—don’t wait to find out if you qualify for relief. Take the first step toward resolving your lemon law case today.