Written By: Jessica Anvar Stotz
Legally Reviewed By: Jessica Anvar Stotz
Nissan is recalling over 37,000 Rogue and Infiniti QX80 vehicles. 1%, or 372 vehicles, are estimated to have the backup camera defect that may result in the rearview camera display failing to function properly.
The 2024 Nissan Rogue Backup Camera Recall specifically targets 37,236 model year 2024-2025 Rogue and 2025 Infiniti QX80 SUVs, with the announcement published on the National Highway Traffic Safety Administration (NHTSA) website on October 3.
The problem arises from a software error that could lead to a blank screen when the vehicle is in reverse, significantly increasing the risk of an accident.
The affected vehicles were manufactured between 2021 and 2023, and Nissan has identified that the backup camera may not display the rearview image when reversing, posing a safety risk to both drivers and pedestrians.
Owners of these vehicles are urged to contact their local dealership for a recall-related inspection and repair.
If your Nissan or Infiniti has undergone repeated repairs for backup camera issues or any other serious safety defect, you may qualify for a Lemon Law claim, which could provide you with a refund or cash compensation.
| Affected Vehicle | Average Lemon Law Settlement |
| 2024 Nissan Rogue | $60,034 |
| 2025 Nissan Rogue | $60,791 |
| 2025 Infiniti QX80 | $162,061 |
*The figures in the chart above are approximations based on past case results and should not be interpreted as a prediction or guarantee. Each case is unique and requires personalized legal guidance.
Which Vehicles Are Included in This Recall?
The recall includes the 2024-2025 Nissan Rogue and the 2025 Infiniti QX80. These vehicles have been identified with a software error that can result in the rearview camera displaying a blank screen when the vehicle is in reverse.
This malfunction fails to meet the requirements set forth by Federal Motor Vehicle Safety Standard No. 111, which addresses rear visibility.
Why Is the Nissan Rogue Backup Camera Not Working?
The backup camera issue in the Nissan Rogue stems primarily from a software error in the infotainment system. This glitch can cause the camera to malfunction, either displaying a blank screen or failing to activate when the vehicle is in reverse.
The issue is linked to the camera’s inability to reset to its default settings after each use, a requirement under federal safety standards.
In addition to the software error, some owners have reported other contributing factors, such as wiring problems or water intrusion into the camera housing, which can also lead to intermittent or complete failure of the rearview image.
These malfunctions pose a significant safety risk, as they compromise rear visibility. Fortunately, no accidents or injuries related to this issue have been reported, according to Nissan’s recall notice.
Is There a Backup Camera Fix?
Yes, Nissan has provided a solution for the backup camera issue through an update to the infotainment system’s software. This fix can be applied either via over-the-air updates or by visiting a Nissan dealership.
Owners of the affected vehicles will receive notification by November 21, 2024, with instructions on how to proceed. For additional information or concerns, you can contact Nissan at 800-647-7261 or Infiniti at 800-662-6200.
Steps for Affected Nissan Rogue and Infiniti QX80 Owners
If you own an affected Nissan Rogue or Infiniti QX80, follow these steps:
- Wait for Notification: Nissan will notify all affected vehicle owners by November 21, 2024. This notification will provide detailed instructions on how to resolve the issue.
- Software Update: The solution involves updating the infotainment system’s software. This can be done in two ways:
- Over-the-Air Update: If your vehicle supports over-the-air updates, you may be able to complete the software update without visiting a dealership.
- Dealership Visit: If over-the-air updates aren’t available, you’ll need to visit a Nissan or Infiniti dealership to have the software update applied.
- Contact Information: For any questions or additional assistance, you can reach out to:
- Nissan Customer Service: 800-647-7261
- Infiniti Customer Service: 800-662-6200
- Stay Informed: Be sure to watch for any further communications from Nissan or Infiniti regarding this recall to ensure that you complete the necessary steps in a timely manner.
Work with a Qualified Lemon Lawyer Near You!
If you’re dealing with backup camera issues in your Nissan Rogue or Infiniti QX80 due to the recent recall, working with a skilled Lemon Law attorney can help protect your rights.
Large automakers like Nissan often have teams of experienced lawyers to handle warranty claims, making it difficult to deal with this process on your own.
Since 2009, our team of Lemon Law Experts has been assisting consumers across California, helping them recover millions of dollars in settlements by holding manufacturers accountable.
If your vehicle has experienced repeated issues with the backup camera or any other significant defects, contact the Lemon Law Experts for a free consultation.
We can review your case and guide you through your legal options. Call 877-885-5366 or visit our website to get started today.
Citations
National Highway Traffic Safety Administration. “Recall Acknowledgement.” https://static.nhtsa.gov/odi/rcl/2024/RCAK-24V748-5259.pdf.
National Highway Traffic Safety Administration. “Recall Report.” https://static.nhtsa.gov/odi/rcl/2024/RCLRPT-24V748-8424.PDF.
Top Class Actions. “Nissan Announces Recall Due to Rearview Camera Defect.” https://topclassactions.com/lawsuit-settlements/lawsuit-news/nissan-class-action-lawsuit-and-settlement-news/nissan-announces-recall-due-to-rearview-camera-defect/.
