Written By: Jessica Anvar Stotz
Legally Reviewed By: Jessica Anvar Stotz
100% of the 413,151 Volvo vehicles included in the 2025 Volvo Rearview Camera Recall may experience a malfunction in their rearview camera system, where the image fails to display when the vehicle is shifted into reverse.
This defect poses a significant safety risk by limiting rear visibility and increasing the potential for collisions.
Affected models span from 2021 to 2025 and include a broad lineup of sedans, wagons, SUVs, crossovers, and electric vehicles.
Volvo has issued Recall ID R10320 to address this issue with a free software update designed to restore proper camera function.
Owners and lessees of affected vehicles will be notified starting June 24, 2025, and can obtain the repair either by visiting an authorized Volvo dealership or, for eligible vehicles, via an over-the-air (OTA) software update.
Having Vehicle Problems?
Submit the form below to see if your vehicle qualifies for a lemon law claim.
Why Is My Volvo Backup Camera Not Working?
This recall addresses a software error in the vehicle’s central electronic module that can prevent the rearview camera image from displaying when the car is shifted into reverse. Some symptoms you might notice include:
- A black screen or no image when backing up
- Intermittent camera operation
- The camera working sporadically before failing again
The problem causes the rearview camera image not to appear during backing events, which can significantly reduce rear visibility and increase the risk of a crash.
When this fault occurs, your vehicle’s center display will show the message: “Camera is temporarily not available.”
However, if your Volvo is equipped with park assist warnings, rear automatic braking, or cross traffic alert, these features will continue to function despite the camera issue.
Which Volvo Models Are Affected?
The rearview camera recall under Recall ID R10320 impacts a broad range of Volvo vehicles from the 2021 through 2025 model years. Affected models include the following models:
- S60 (2021–2025)
- V60 and V60 Cross Country (2021–2025)
- S90 (2021–2025)
- V90 and V90 Cross Country (2021–2025)
- XC40 (2021–2025)
- XC60 (2021–2025
- XC90 (2021–2025)
- C40 Recharge (2021–2025)
- EX40 (2021–2025)
- EC40 (2021–2025)
The issue stems from a software malfunction that can cause the rearview camera image to fail to display when the vehicle is shifted into reverse, creating a potential safety risk.
Does Volvo Have a Fix for the Rearview Camera?
Volvo has developed a fix for the rearview camera issue impacting many vehicles from the 2021 to 2025 model years.
The solution comes in the form of a software update, version 3.5.14, which addresses the problem where the rearview camera image may fail to display when the vehicle is shifted into reverse.
Owners can receive this update free of charge either by visiting an authorized Volvo dealership or, for vehicles equipped with over-the-air (OTA) capabilities, through a remote update starting in June 2025.
Volvo will begin notifying affected owners by June 24, 2025, encouraging them to schedule the update promptly to restore full rearview camera functionality and ensure safety.
What Should I Do Next?
If your Volvo is impacted by the recent backup camera recall, you might qualify for compensation covering repair expenses and any related damages caused by this defect.
Below is an estimated range of potential settlements for Volvo models with repeat issues:
| Affected Vehicle | Average Lemon Law Settlement |
| S60 | $81,944 |
| V60 | $81,944 |
| V60 Cross Country | $87,580 |
| S90 | $104,000 |
| V90 | $98,092 |
| V90 Cross Country | $105,932 |
| XC40 | $74,108 |
| XC60 | $101,936 |
| XC90 | $110,247.45 |
| C40 Recharge | $101,650 |
| EX40 | $101,101 |
| EC40 | $101,110 |
*Please note, the figures presented in the chart are approximations based on past case results and should not be interpreted as a prediction or guarantee. Each case is unique and requires personalized legal guidance.
Questions? Get in Touch with the Lemon Law Experts!
Volvo’s recent recall of over 413,000 vehicles due to a rearview camera failure highlights a growing concern in today’s increasingly software-dependent vehicles.
When core safety features like the backup camera stop functioning as intended, it not only causes inconvenience—it can also pose a serious safety risk.
Even well-regarded automakers like Volvo are not exempt from software-related issues that disrupt driver confidence and compromise safety.
If your Volvo continues to experience backup camera problems or similar defects after repeated service visits, you might be entitled to compensation under your state’s lemon law.
The Lemon Law Experts have been assisting consumers since 2009, recovering millions of dollars for those stuck with defective vehicles.
Contact us for a free consultation to see if your vehicle qualifies. Don’t let recurring safety issues go unresolved—take action today.
Citations
National Highway Traffic Safety Administration. Chronology Document for Recall 25V-282. Retrieved from https://static.nhtsa.gov/odi/rcl/2025/RCRIT-25V282-9350.pdf
National Highway Traffic Safety Administration. Defect Information Report for Recall 25V-282. Retrieved from https://static.nhtsa.gov/odi/rcl/2025/RCLRPT-25V282-3568.PDF
National Highway Traffic Safety Administration. Recall Acknowledgement Letter for Recall 25V-282. Retrieved from https://static.nhtsa.gov/odi/rcl/2025/RCAK-25V282-9587.pdf
Consumer Reports. Volvo Recalls Cars and SUVs to Fix Backup Cameras. Retrieved from https://www.consumerreports.org/cars/car-recalls-defects/volvo-recalls-cars-and-suvs-to-fix-backup-cameras-a1089683372/
