Nearly 40,000 Ford Vehicles Recalled Over Defective Wiper Motors

Approximately 1,868 of the 37,371 recalled Ford vehicles are impacted by a defect in the front windshield wiper motor.

As of July 15, 2024, Ford has identified 81 global warranty reports confirming water intrusion into the wiper motor.

• Recall Issue: The front windshield wiper motor in select 2023-2024 Ford Maverick, 2023 Ford Bronco Sport, and 2023 Ford Mustang Mach-E models may become inoperative, causing the wipers to fail.
• Potential Causes: The issue arises from a defect in the windshield wiper motor, which is attributed to inconsistencies during manufacturing causing water intrusion.
• Symptoms: Owners may notice that the windshield wipers fail to operate, which can significantly reduce visibility during adverse weather conditions, increasing the risk of a crash.
• Recall Solution: Ford dealers will inspect and replace the windshield wiper motor as necessary, free of charge.
• Contact Information: Owners can contact Ford Customer Service at 1-866-436-7332, using recall number 24S51.

What Causes the Ford Windshield Wiper Motor to Fail?

The primary cause of the windshield wiper motor failure in the recalled Ford vehicles is water intrusion.

This issue arises due to a defect in the manufacturing process, where the seals or housing of the wiper motor are not properly installed or are defective.

The dangers of a failing wiper motor can be considerable. The most immediate risk is reduced visibility during rain or snow.

Without functional wipers, drivers may find it challenging to see the road clearly, which significantly increases the likelihood of accidents.

Poor visibility can also delay reaction times and make it difficult to navigate the vehicle safely, particularly in adverse weather conditions.

How Do I Know if My Vehicle is Included?

The recall specifically affects the following models:

• 2023-2024 Ford Maverick
• 2023 Ford Bronco Sport
• 2023 Ford Mustang Mach-E

The most accurate method is to enter your Vehicle Identification Number (VIN) on the Ford Recall Page to check if your vehicle is affected by the recall.

Alternatively, if you have the FordPass App, you can check for recalls by navigating to the Service screen and selecting the Recall tile.

If your vehicle is experiencing symptoms of a defective wiper motor, it is crucial to address the issue promptly.

Common signs include inoperative wipers, where the windshield wipers fail to operate completely, or intermittent operation, where the wipers work sporadically or stop working altogether.

Strange noises coming from the wiper motor area when attempting to use the wipers can also indicate a problem.

How Will Ford Rectify the Wiper Motor Problem?

To address the wiper motor issue, Ford will take several steps to ensure affected vehicles are repaired effectively.

The company will inspect and, if necessary, replace the defective windshield wiper motor at no cost to vehicle owners.

Steps to Take If Your Ford Is Affected

1. Verify the Recall
   Start by confirming whether your vehicle is included in the recall. You can do this by checking your Vehicle Identification Number (VIN) on the Ford Recall Page or through the FordPass App. Entering your VIN will provide accurate information on whether your vehicle is affected by the recall.

• Schedule a Repair Appointment
  Once you’ve verified the recall, the next step is to schedule a repair appointment. Contact your local Ford dealership to book a time for the repair. Be sure to provide your VIN when making the appointment to ensure they confirm your vehicle is part of the recall. Alternatively, if you use the FordPass App, you can easily schedule an appointment online or arrange for a mobile technician to come to your location for the repair. You can also visit the Ford Recall Page for contact information and additional scheduling options.

• Attend the Repair Appointment
  Bring your vehicle to the dealership or have the mobile technician visit as scheduled. During the appointment, technicians will inspect your wiper motor and, if a defect is found, replace it with a new, properly functioning unit. This service should be provided to you at no cost.

• Monitor for Repeat Problems
  After the repair, closely monitor your wiper motor to see if the issue reoccurs. Pay attention to any signs of malfunction or irregular operation. Keep detailed records of any further problems or repairs needed, including dates and descriptions of the issues.

• Consider Legal Options
  If your vehicle continues to experience the same problem despite multiple repairs, you may be entitled to compensation or a refund under lemon law. Persistent issues with the same defect can qualify you for relief under this legal protection. Consulting with a lemon law attorney can help you assess your situation and determine the most appropriate course of action to seek redress for the ongoing problems with your vehicle.

If your vehicle has required multiple repairs for the same wiper motor issue, you might be eligible for compensation or a refund under lemon law.

Persistent problems with the wiper motor, despite repeated repairs, may qualify you for relief:

Affected Vehicle	Average Lemon Law Settlement
Ford Maverick	$42,223
Ford Bronco Sport	$61,683
Ford Mustang Mach-E	$79,616

*Please note, the figures presented in the chart are approximations based on results from previous cases and should not be interpreted as a prediction or guarantee. Each case is unique and requires personalized legal guidance.

If you are considering pursuing legal options for persistent issues with your Ford vehicle, be sure to gather all relevant documentation.

This should include repair invoices, correspondence with the manufacturer, and any other evidence related to the ongoing problem. Gathering and organizing this information is critical in building a strong lemon law case.

Don’t Hesitate to Contact the Lemon Law Experts Today!

If you’re dealing with issues with your Ford vehicle that have not been resolved through your authorized manufacturer dealership, seeking legal help might be the next step.

An experienced lemon law attorney can assist you in pursuing a refund, replacement vehicle, or cash compensation due to the ongoing problems with your vehicle.

For owners of Ford vehicles with persistent defects, the Lemon Law Experts are here to guide you through your legal options.

Since 2009, our team has been providing effective legal solutions for a range of automotive issues. With a proven history of handling lemon law cases across various manufacturers, we can help you address the problems with your Ford vehicle. Contact the Lemon Law Experts today to learn more.