Consumer Law Experts, PC is committed to protecting the privacy and personal information of our users. We will not obtain personal information about you when you visit our website unless you choose to provide such information to us. This privacy policy applies to this website and all products and services offered by our firm.
We may also collect certain categories of sensitive personal information when voluntarily submitted through intake forms, chat features, telephone calls, text messages, or other communications with our firm. This may include vehicle information, claim details, documents, recordings, and other information related to a potential legal matter. We use this information only as reasonably necessary to evaluate and respond to inquiries, provide requested services, comply with legal obligations, and operate our business.
We may use third-party technologies and service providers, including analytics tools, advertising technologies, customer relationship management platforms, call tracking services, chat features, intake systems, and automated communication technologies to help operate and improve our website and services.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to comply with legal obligations, resolve disputes, enforce agreements, maintain records, and evaluate potential legal claims.
Identification Information
We are committed to protecting your privacy. We may gather personal identification information from users through various means, such as when they browse our website, sign up for our newsletter, complete a form, or engage with other features, services, or resources provided on our site. We will collect personal identification information only if you voluntarily submit such information to us. We only use the information we collect about you to evaluate your potential claim, send you information about our services and to keep you informed about events. We may send you information that we feel you may be interested in by using the personal identification information that you have provided. We reserve the right to disclose any information we have obtained from you to the appropriate governmental or regulatory authorities as required by law. Users may visit our website anonymously and can always refuse to supply personal identification information.
We may collect non-personal information about users whenever they interact with our website. This can include details like browser type, device used, and technical data about how users connect to our site—such as their operating system, internet service provider, and other related information.
Web-browser Cookies
Our website uses cookies, pixels, analytics tools, and similar tracking technologies to improve website functionality, analyze traffic, personalize user experience, measure advertising performance, and support marketing efforts.
These technologies may collect information regarding device identifiers, browsing activity, IP address, approximate geolocation data, referring URLs, and interactions with our website.
Users may adjust browser settings to refuse certain cookies; however, portions of the website may not function properly as a result.
California residents may have the right to opt out of certain sharing activities involving personal information used for targeted advertising or analytics purposes. We also recognize browser-enabled Global Privacy Control (“GPC”) signals where required by applicable law.
Protection of Information
We implement reasonable administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. Users should avoid transmitting highly sensitive or confidential information through unsecured communications.
Use of Collected Information
We may use personal information to:
- Evaluate potential legal claims and communicate with prospective clients
- Provide legal services and respond to inquiries
- Operate, maintain, and improve our website and services
- Personalize user experience
- Send updates, newsletters, text messages, and other communications
- Analyze website performance and user engagement
- Comply with legal obligations and protect our legal rights
Users may opt out of marketing emails or text communications at any time using the unsubscribe instructions provided or by contacting us directly.
Disclosure of Information
We do not sell personal information for monetary compensation. However, we may share certain information with advertising, analytics, technology, and service providers in connection with operating our website, marketing services, analyzing website traffic, communicating with users, and managing business operations. Such sharing may constitute “sharing” under California law.
We may disclose personal information to service providers, contractors, vendors, professional advisors, courts, regulators, law enforcement agencies, or other third parties where reasonably necessary to:
- provide requested services,
- evaluate claims,
- operate our business,
- comply with legal obligations,
- enforce agreements,
- protect our rights or safety,
- or prevent fraud or misuse.
Additionally, we may work with third-party service providers to support the operation of our website and business, or to manage activities on our behalf, such as distributing newsletters or conducting surveys. We may release your information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of us, our users, or others.
California residents may have the right to request access to, correction of, deletion of, or limitation of certain uses of their personal information, as well as the right to opt out of certain sharing activities. California residents may also designate an authorized agent to submit requests on their behalf.
Your Consent
By using this website, you acknowledge that you have reviewed this Privacy Policy.
California residents may have specific privacy rights under applicable law, including rights relating to access, deletion, correction, and opt-out requests. To exercise applicable privacy rights, please contact us using the information below.
We reserve the right to update this Privacy Policy periodically. Changes will become effective upon posting to this website unless otherwise stated.
Submission of Information Does Not Create an Attorney-Client Relationship
The submission of your information or use of this website is not intended to create and does not create an attorney-client relationship between Consumer Law Experts, PC and the user or website browser. Consumer Law Experts, PC are not your attorneys until an attorney-client relationship has been established in writing. The information contained on this website is meant for general information and advertisement purposes only and is not intended to be construed as legal advice.
SMS Terms of Service:
1. By opting in to receive text messages from Consumer Law Experts, PC you are agreeing to receive important updates and communications regarding your case or potential case with us.
2. You can opt-out of receiving text messages at any time by texting “STOP” to the number. After you send the SMS message “STOP” to us, you will receive an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from Consumer Law Experts, PC. If you want to start receiving texts again, just text “START” or “UNSTOP” to the same number and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or 310-442-1410.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy
Consent to receive text messages is not required as a condition of obtaining legal services.
Message frequency may vary based on the status of your inquiry or case.
We may use third-party service providers to facilitate SMS communications. Information collected through SMS communications may be subject to this Privacy Policy.
CALIFORNIA PRIVACY RIGHTS
California residents may have the following rights under applicable California privacy laws:
- Right to Know the categories and specific pieces of personal information collected
- Right to Delete certain personal information
- Right to Correct inaccurate personal information
- Right to Limit certain uses of sensitive personal information
- Right to Opt Out of certain sharing activities
- Right to Non-Discrimination for exercising privacy rights
To exercise applicable rights, please contact us using the information provided below.
NOTICE AT COLLECTION
By submitting information through this website, you acknowledge that Consumer Law Experts, PC may collect and use your personal information to evaluate your inquiry, communicate with you, and provide requested services as described in our Privacy Policy.
CALL RECORDING DISCLOSURE
Telephone calls and communications with our firm may be monitored or recorded for quality assurance, training, compliance, and operational purposes.
AI / AUTOMATED TECHNOLOGY DISCLOSURE
We may use automated technologies, artificial intelligence tools, chat features, or third-party intake systems to assist with communications, scheduling, intake, and customer service functions.
Questions and Feedback
If you have any questions or feedback related to our Privacy Policy, please contact us:
Consumer Law Experts, PC
800 Parkview Drive N.
El Segundo, CA 90245
T: (877) 203-6659
F: (877) 566-8828
Email: [email protected]
