Archives: Case Results

In this case, our client purchased their brand new 2019 Ram Promaster City from LA CDJR in 2019. They were initially satisfied with their purchase until they started experiencing multiple issues with the vehicle’s ignition system, transmission system, braking system, electrical system, body system, suspension system, connectivity system, and engine. The first significant issue first … Continued

Our client in this case purchased a brand new 2021 Kia Seltos S FWD from a Kia dealership in Alhambra, California in March 2020. Initially, they were thrilled with their purchase, looking forward to the adventures and convenience that their new vehicle would bring–unfortunately, their excitement was short-lived as they started experiencing multiple vehicle issues … Continued

Our client purchased a brand new 2019 Toyota Avalon from a dealership in Whittier in September 2018. Initially, they were pleased with their purchase until they started experiencing issues with the vehicle. The first problem arose in May 2021, when the client reported that the check engine light would come on intermittently, and the vehicle … Continued

Our client purchased their brand new 2020 Nissan Kicks in August of that year. They were excited about their new vehicle until they had to bring it into the repair shop just a few months after purchase due to various issues involving the Nissan’s steering and electrical systems. In February 2021, the vehicle was recalled … Continued

Our client purchased their brand new 2021 Land Rover Range Rover Sport in June of that year. They were thrilled with their purchase until they discovered that the wheel lock was missing from the trunk. The servicing dealer confirmed the issue, and the client was left without a solution. Just a few months later, they … Continued

The drivers of a newly purchased 2020 Ford Mustang SC GT confronted a series of vehicle issues and defects mere weeks after taking the vehicle home.  The problems first emerged during the initial 44 days of ownership, when the vehicle was still relatively new, with low mileage. The clients reported that the Check Engine Light … Continued

The consumers in this case faced repeat electrical issues in their newly acquired 2022 Jeep Wagoneer. The vehicle, with a mere 14 miles on the odometer, exhibited troubling malfunctions that prompted multiple visits to the servicing dealership. The problems began manifesting when the clients reported issues with the lane assist feature being greyed out and … Continued

Our clients in this case encountered a slew of troubling issues with their new 2022 Ford F-250. Initially, the owners sought assistance for loose and unpredictable steering, leading to a diagnosis that warranted the replacement of the Pittman arm assembly and drag link. While these components were successfully replaced, the persistence of steering issues remained. … Continued

The plaintiffs in this case faced a series of vexing issues with their recently acquired 2022 Mercedes-Benz SL Class, purchased brand-new from a dealership in Thousand Oaks. The vehicle displayed troubling malfunctions and defects shortly after the purchase, leading to multiple repair visits to an authorized Mercedes service department. The problems began with a cooling … Continued

In this case, the owner of a 2019 Audi A7 encountered a series of frustrating and potentially dangerous problems with their vehicle. They purchased the Audi A7 as a used vehicle in February 2020, with approximately 6,000 miles on the odometer. Unfortunately, it didn’t take long for issues to arise. These symptoms affected a range … Continued