Archives: Case Results

Here, our client purchased a used 2021 Porsche 911. The vehicle, with approximately 4,873 miles at purchase, began experiencing issues shortly thereafter. During the first repair attempt, the vehicle received an oil and filter change as part of the Porsche Scheduled Maintenance Plan (PSMP), along with a multi-point inspection that identified minor tire pressure adjustments […]

With just over 15,000 miles on the odometer, our client’s new 2022 Chrysler Pacifica suddenly shut off while driving on the freeway, displaying a “stop safely vehicle will shut off soon” message and triggering the check engine light. The dealership diagnosed an internal transmission failure with code POA43-00 in the hybrid control processor. They found […]

With approximately 5,752 miles on the vehicle’s odometer, our clients presented their brand-new 2021 Dodge Charger to an authorized Fiat Chrysler Automobiles dealership reporting a thumping sound when starting the vehicle. The dealership diagnosed that the transmission engaged with a clunking noise, a known issue with the 8HP50 transmission. Despite this, they advised our clients […]

This client purchased a new 2022 Subaru WRX, expecting a high-performance driving experience. Unfortunately, the vehicle soon exhibited severe mechanical issues, leading to multiple repair visits to authorized Subaru dealerships for repairs. With just over 1,000 miles on the odometer, our client brought the WRX to the dealership, reporting that the vehicle would not shift […]

Our clients purchased a new 2023 Audi S3 on June 24, 2023, with high expectations for their luxury vehicle. Their experience was plagued by persistent issues with the car’s MMI (Multi Media Interface) system. The vehicle was taken to an authorized Audi dealership for multiple repair attempts, but the problems persisted, leading to significant frustration […]

With great expectations for his new 2023 Land Rover Range Rover Sport, our client’s ownership path rapidly descended into a never-ending technical nightmare. Beginning in February 2023, the vehicle was plagued by various issues, including water leaks from the passenger rear dome light and handle, a malfunctioning sunroof, and an air suspension fault light. Despite […]

Our client’s experience with his brand-new 2023 Chevrolet Bolt EUV quickly escalated into a series of mechanical frustrations, necessitating numerous repair visits. Issues began to surface shortly after he purchased the vehicle in August 2023, leading him to Folsom Chevrolet in September. His primary concern was the intermittent activation of the check engine light, which […]

This client’s experience with her brand-new 2022 Hyundai became a frustrating journey of repeated mechanical issues, resulting in multiple repair visits. She purchased the vehicle new. Unfortunately, shortly after purchase, the vehicle began exhibiting persistent problems that required repeat warranty repair attempts. Her first major issue was the illumination of the check engine light. The […]

In a recent case against Volkswagen Group of America, Inc., our client experienced significant troubles with a new 2021 Volkswagen ID.4, purchased in November 2021 from Hansel Volkswagen in Santa Rosa, CA. Despite being a new vehicle, the ID.4 quickly developed numerous electrical issues, necessitating repeated visits to the dealership for warranty-backed repairs. The problems […]

On January 2, 2020, our client purchased a brand-new 2020 Ford Super Duty F-250 from South Bay Ford in Hawthorne, California. Despite being a new vehicle, the Ford F-250 quickly manifested several issues that necessitated numerous warranty repairs. The problems started shortly after the purchase and included malfunctions with the driver door, radio screen, rear […]