Archives: Case Results

A new 2022 Mazda CX-30 was purchased in California, with high hopes for reliability and performance. Unfortunately, the vehicle’s ownership experience quickly deteriorated due to a series of unresolved electrical issues that led to legal action against Mazda North American Operations under California’s Lemon Law. The problems began when the vehicle had approximately 9,000 miles […]

A business purchased a 2020 Lincoln Aviator excited for what they thought would be a luxury SUV with a smooth ride and top-notch features. Unfortunately, their excitement quickly turned into frustration as the vehicle started having serious issues soon after they brought it home. Despite numerous trips to Jim Burke Ford and Lincoln in Bakersfield, […]

Engine problems began soon after the purchase of a new 2022 Hyundai Santa Fe in California. With only 9,000 miles on the odometer, the vehicle’s engine stalled while driving and refused to restart, prompting immediate concern. The vehicle was towed to a Hyundai dealership for inspection. A scan of the engine control module (ECM) revealed […]

Mechanical issues began early in the life of this new 2021 Toyota 4Runner. With just 3,400 miles on the odometer, the customer brought the 4Runner to an authorized Toyota dealership due to red fluid leaking from the rear of the transmission area. The dealership replaced a leaking transmission output seal and performed a multi-point inspection. […]

This consumer purchased a used 2018 Ram 3500 with high hopes for a dependable and robust vehicle. However, the truck soon revealed significant mechanical issues. Despite numerous repair attempts at a dealership in Escondido, CA, these problems persisted, leading to a legal challenge under the California Lemon Law. The first signs of trouble appeared just […]

This client purchased a brand-new 2022 RAM 5500 with high hopes for reliability and performance. Unfortunately, the vehicle soon became a source of frustration due to ongoing mechanical issues, prompting multiple repair attempts at authorized dealerships and severely impacting the owner’s daily life and work. The initial problem surfaced within a few months of ownership, […]

Within a few months of ownership, the dashboard lights on our client’s new 2022 Hyundai Palisade flickered, and its infotainment system randomly restarted. During the initial visit to the dealership, technicians performed a software update, hoping to resolve the issue. Despite this effort, the electrical problems persisted, leading to additional visits to the repair shop […]

A 2021 Ford Mustang Mach-E, purchased new with only 29 miles, soon became a source of frustration due to numerous issues and repeated service visits for this client. The first major service event took place from December 29, 2021, to January 27, 2022, when the car had approximately 8,422 miles. During this visit, the vehicle […]

From April 12 to August 8, this 2021 Jeep Wrangler vehicle spent 119 days at a service center for warranty repairs. The mileage during this time ranged from 23,299 to 23,422. Primary concerns included power loss while driving and multiple system warnings. Initial service tasks involved reprogramming the integrated dual charging module and the battery […]

With just 11,449 miles on the odometer, this client reported the first major issue on their new 2022 Jeep Gladiator: leaking front shock absorbers causing excessive bouncing while driving. The dealership confirmed and replaced both shocks, ensuring the vehicle operated correctly. Later, with 23,197 miles, additional issues surfaced. The tailgate controller required replacement, and the […]