Legally reviewed by: Jessica Anvar Stotz, JD, MBA
Cars in the modern day are generally better than ever, with more safety and functionality features packed into each vehicle than the year before.
However, with all of these interlocking parts and systems comes a greater risk of malfunction or defects. For the 2020 Nissan Murano, consumers have reported encountering a number of different problems with their cars.
This article will discuss the most commonly mentioned issues so that you can be better informed on what a 2020 Nissan Murano may run into. We will also discuss the lemon law and how consumers can utilize it to receive compensation for a defective warrantied vehicle.
Common 2020 Nissan Murano Problems
- Transmission Issues: Hesitation on acceleration, lurching, sudden and unexpected acceleration, rollaway
- Brake Problems: Unexpected deployment of emergency brakes, grinding sound when pressing brakes
- Forward Collision Avoidance System Problems: Sudden and unexpected braking, cruise control shutting off, cruise control accelerating suddenly, car shutting off
- Structural Issues: Exploding sunroofs
2020 Nissan Murano Transmission Issues
Transmission problems are one of the most commonly reported vehicle problems in general, and for the 2020 Nissan Murano, the second most reported issue. The transmission in a vehicle is responsible for ensuring that power from the engine to the wheels can be regulated by the driver in the form of accelerating and decelerating. When a transmission fails, it prevents the driver from being able to exercise control over their vehicle and can therefore be a very dangerous defect to discover.
2020 Nissan Murano owners report experiencing hesitation on acceleration, the vehicle lurching forward, and sudden and unexpected acceleration. At least one consumer wrote that the lurching forward caused his vehicle to be involved in an accident. If you discover transmission issues in your 2020 Nissan Murano, taking the vehicle to an authorized mechanic as soon as possible is likely the best choice for your safety and for your vehicle.
2020 Nissan Murano Forward Collision Avoidance System Problems
By far the most reported issue, collision avoidance problems involve systems like cruise control and automatic braking which activate in order to prevent collisions in the front of the vehicle. In the 2020 Nissan Murano, the cruise control system seems to be fairly problematic. Consumers report the cruise control suddenly deactivating, accelerating without driver input, and aggressively braking without reason.
One consumer reported these problems as causing the vehicle to shut off in the middle of the freeway. Cruise control problems are dangerous but can be avoided by not using the cruise control system. If you encounter any of these issues in your own vehicle, you should avoid using the impacted system until you can have it inspected and repaired by an authorized mechanic.
2020 Nissan Murano Structural Issues
Briefly worth mentioning is a problem reported frequently by consumers, namely spontaneously exploding sunroofs. It is unclear if this problem is a product of bad glass, a temperature issue, or something else entirely, but it was reported too many times to be ignored.
Example Complaints from Real Nissan Murano Owners
“While parallel parking, we backed into the space and when we put the car into Drive, it lurched forward at an incredible speed. We hit and pushed the car parked in front of us, hopped up onto the sidewalk, knocked down a street light, and moved a huge concrete planter. The airbags over the windshield and under the dashboard deployed. The bags under the dash exploded with such force that they injured my husband’s legs, and he has been seeing a wound doctor for the past five weeks. The car was towed to a repair shop. I reported the incident to Nissan NA; they sent a representative to retrieve information from the EDR. Nissan has advised that no mechanical problems were recorded but we are absolutely certain the car malfunctioned. We think it might have been a problem with the CVT.”
“I was driving 25 mph when the car automatic stopped and applied the automatic emergency brake (aeb) was applied with no obstacles around on a clear sunny day. Purchased the car new with only 3 miles on it. Car came to a complete stop. I am afraid for my safety. Took the car in to dealer and was told nothing is wrong with the car within 1 week it happened again and I was told by the dealer there’s nothing wrong with the car.”
“Poor quality control! Had all my alarms go and went to dealership! They did address the issue but poor service department hours and coordinated to get me back in to a vehicle! Could have had big problems! Gauges failed could not tell how fast I was driving did not record miles driven could not get into the trunk inside or outside opening failed! Picture what will happen in a year if this is at three months! I have owned a murano 2006, and 2012! Boy was I wrong in getting this years model! Next time a disposable car for me! Cheap and running is all I need!!”
How the Lemon Law Could Help with Your 2020 Nissan Murano Issues
If you believe your 2020 Nissan Murano has a defect, don’t worry! Most states in the U.S. have a lemon law that helps consumers hold manufacturers accountable for selling defective vehicles.
In California, if you win a lemon law case, the manufacturer must cover your reasonable attorney’s fees and costs making the legal representation cost-free for you.
Every lemon law claim begins with identifying a defect in your warrantied vehicle and taking it to an authorized manufacturer dealer for repairs. If the dealer successfully fixes the issue, you’re all set to enjoy your vehicle again. If not, you should present the vehicle for repeat warranty repairs as the issues persist.
In California, a vehicle is typically considered a lemon after a reasonable number of repair attempts, usually between two and four tries, depending on the defect.
Once it appears your vehicle is likely a lemon due to multiple repeat repairs, you should keep documentation and records of all repair attempts, which support and strengthen the lemon law claim.
Hiring a lemon law attorney who will represent your interests may be a good idea once you have found yourself repeatedly repairing the vehicle during the warranty.
If the lemon law claim is successful, the consumer will be entitled to a repurchase or replacement vehicle. A replacement means you receive a similar make and model vehicle as your defective one.
A refund includes the reimbursement of all the money spent on the vehicle, including taxes and interest, and sometimes incidental costs like rental car expenses or registration renewal fees. In both situations, the manufacturer takes a fee called the usage fee, which is the value for when the vehicle was driven without the problems making it a lemon.
Hiring a skilled lemon law attorney may prove essential for navigating the lemon law process. An attorney will organize your claim, manage deadlines, gather necessary documentation, communicate with the manufacturer, and represent you in court to ensure you get compensated.
In fact, it’s often beneficial to consult an attorney as soon as you decide to pursue a lemon claim. Having legal expertise and advocacy from the start can significantly reduce stress and increase the efficiency of your claim. It also helps maximize the amount of compensation you receive.
Get Your Lemon Law Questions Answered Now
Bringing a lemon law claim can seem complicated, but doing so is extremely important for you to exercise your rights as a consumer. Lemon law claims can be time sensitive, so knowing the timeline for your case is vital. One of the best ways to keep track of this timeline is to hire a lemon law attorney to assist you in doing so!
The Lemon Law Experts have been working with clients since 2009 to advocate for consumers who are sold defective vehicles by manufacturers.
We will help you organize your claim from start to finish and make sure you get the compensation you deserve. Contact us today, either by calling (877) 885-5366 or by submitting a website form for a free case evaluation!
