This lemon law client was referred to the lemon law attorneys at Consumer Law Experts by a friend who had previously used Consumer Law Experts in a different lemon law matter. The client had a Mercedes Benz GLK with some major problems effecting the vehicle’s transmission. At the time the client contact Consumer Law Experts, he had already put 37,000 miles on this Mercedes Benz GLK this is in a one year time period.
In establishing a lemon law claim it needs to be shown that there was a substantial impairment to the safety, use, or value of the vehicle. When a person has driven the vehicle almost twice the national average this becomes a challenge as a jury would have a tough time believing that a vehicle with major problems could be driven this much in a one year time period.
The lemon law attorneys at Consumer Law Experts focused not on the use but on the safety aspect of this claim and made it evident to the Mercedes Benz that there was a substantial impairment to the safety of this vehicle. Like most consumers the only reason this lemon law client was driving his car as much as he did, is that he did not have another vehicle.
After some intense negotiations Consumer Law Experts were able to get this client’s vehicle repurchased under California’s Song Beverly Consumer Warranty Act, the lemon law. The client no longer has to drive this lemon, and received back his down payment back, monthly payments, interest paid, and registration, in addition to having his attorneys’ fees and costs paid.
This client is glad to be out this Mercedes Benz lemon, and because of the mileage he drives, he is now in a hybrid.
