With around only 15,000 miles on the odometer, this client found herself in the repair shop repeatedly for her 2018 Honda Infotainment system. All her vehicle’s warning notifications would illuminate, and the dashboard screen would regularly freeze or go blank. Even after multiple repair visits, the new Honda CRV’s infotainment system continued to malfunction. Unfortunately, this client is among many Honda owners who have run into similar problems with the infotainment systems in their vehicles.
Despite Honda’s excellent reputation amongst consumers, many owners of newer models have experienced a host of electrical problems due to defective infotainment systems. It is believed that Honda has sold over 100,000 2017 and newer model year cars with imperfect infotainment systems. Affected cars are unsafe to drive because the infotainment display, which shows valuable information such as the gas meter or navigation, can suddenly crash, freeze or go blank.
Drivers with affected systems have experienced many of the problems our LA-based client reported. Several other drivers have also reported blank dashboard screens, false warning notices, and malfunctioning audio systems. Our client’s vehicle had the hallmark symptoms of a defective infotainment system by the large automaker. Concerned that her car may be a lemon, the client made a call to our office. The Lemon Law Experts were more than happy to help her determine that she had a lemon law case worth pursuing.
Our client did not regret her choice because her outcome was stellar. The Lemon Law Experts got Honda to repurchase the client’s 2018 CRV and receive a refund in addition to the payment of her attorney fees and costs. She was incredibly pleased with the results! With this lemon off her hands, our client was free to pick out a reliable vehicle that she could feel confident driving in.
