Our client in this case purchased a brand new 2021 Kia Seltos S FWD from a Kia dealership in Alhambra, California in March 2020. Initially, they were thrilled with their purchase, looking forward to the adventures and convenience that their new vehicle would bring–unfortunately, their excitement was short-lived as they started experiencing multiple vehicle issues just a few months later.
The first problem arose in February 2021, when the client reported that the check engine light was on. On its first major service repair visit, the 2021 Kia spent 8 days undergoing inspection. The technicians verified the concern and retrieved a faulty code p001700 indicating a crankshaft position-cam correlation.
They found that the exhaust camshaft was related and after testing with a known good oil control valve, they found an oil control valve malfunction. The oil control valve on the exhaust cam was removed and replaced.
In July 2021, the client reported that the check engine light was on again. He took the Kia in to an authorized service provider. After one day of inspections, technicians discovered an issue with the ECM logic. The technicians performed several different repairs, only for the check engine light to return about one month later.
Some months later in March 2022, the client reported that the check engine light turned on and the car felt sluggish. They pulled over and checked the dipstick and found that the engine oil looked burnt. The vehicle was brought back to the service center where it spent another 8 days undergoing inspection.
The technicians confirmed an issue with the engine and found a DTC code t1327 and a TSB SC209Y. Following steps in the TSB, they ordered a long block engine and replaced it.
Despite these ongoing issues and multiple repair attempts, our client’s vehicle troubles persisted, and it appeared that Kia did not have a solution. It was at this point that they decided to seek legal help from the Lemon Law Experts.
Our team worked diligently in this case against Kia Motors America, Inc., advocating for our client’s rights under the lemon law. Our relentless pursuit of justice led to excellent results in this case. In exchange for the 2021 Kia Seltos S FWD lemon, Kia Motors America consented to repay our client for all expenses incurred with the lemon vehicle, subtracting a usage fee.
With our help, our client was able to submit a successful lemon law case against Kia Motors America and obtain rightful compensation. This case serves as a testament to our commitment to ensuring that our clients are treated fairly when they are sold a defective vehicle.
If you believe you may have a lemon vehicle, do not hesitate to reach out to us today. Our team of experts is ready to guide you through every step of the process, from understanding your rights under the lemon law to negotiating with automobile manufacturers on your behalf. Learn more about your options under California Lemon Law at no cost or obligation today.