Our client’s experience with his brand-new 2023 Chevrolet Bolt EUV quickly escalated into a series of mechanical frustrations, necessitating numerous repair visits. Issues began to surface shortly after he purchased the vehicle in August 2023, leading him to Folsom Chevrolet in September.
His primary concern was the intermittent activation of the check engine light, which triggered a thorough diagnostic inspection at the repair shop.
The initial service appointment, from September 27, 2023, to November 13, 2023, addressed the check engine light problem, along with a multipoint inspection and tire pressure check. Technicians identified fault code P2797, indicating a performance issue with the auxiliary transmission fluid pump.
Further inspection revealed an internal failure of the transmission fluid pump, necessitating its replacement. Despite these repairs, the new Chevy Bolt continued to exhibit issues, causing significant inconvenience and concern for our client.
The extended repair period underscored the severity of the mechanical problems with the Chevrolet Bolt EUV. Despite the dealership’s efforts, including replacing the faulty transmission fluid pump and conducting comprehensive diagnostic tests, mechanical issues persisted.
This ongoing series of mechanical failures prompted our client to seek legal assistance to resolve his vehicle troubles.
According to California Lemon Law, a vehicle qualifies as a ‘lemon’ if it remains out of service for a cumulative total of 30 days or more due to warranty repairs within the first 18 months or 18,000 miles (whichever comes first). In this instance, the client’s Chevy Bolt spent 48 days at the dealership, clearly meeting the criteria for a lemon.
Frustrated by the recurring issues with his Chevrolet Bolt EUV, our client reached out to the Lemon Law Experts. Renowned for our proficiency in California’s consumer protection and lemon law, our team’s representation was pivotal in negotiating a favorable outcome.
Acknowledging the persistent defects and mechanical failures, GM agreed to repurchase the vehicle, providing our client with a lemon law refund.
Throughout this challenging process, the Lemon Law Experts provided invaluable assistance, ensuring our client’s consumer rights were protected at every step. Lemon law cases can be incredibly difficult to manage on your own, particularly when dealing with a large manufacturer like General Motors.
These companies often employ top-tier legal representation, leveraging their vast resources to defend against claims. This underscores the importance of having the best legal support on your side- which is precisely what the Lemon Law Experts have been delivering since 2009.
With a proven track record of success, our team is dedicated to doing everything possible to secure the best possible outcomes for our clients. If you have any questions about a problematic vehicle, you have leased or purchased in California, the Lemon Law Experts are here to help. Contact our team today to learn more.
