This client’s troubles with his 2017 Buick Encore began at just 25,000 miles when his vehicle’s check engine light turned on for the first time.
The Buick dealer determined that the fuel filler cap was leaking. They removed and replaced the gas cap on this first repair visit. About a month later, the check engine light turned on again.
On this second repair visit, the dealer replaced the purge valve, part of the vehicle’s Evaporative Emission Control or EVAP system. The dealer determined that in addition to engine and oil pump problems, the client’s vehicle was also experiencing battery issues.
They discovered that the vehicle’s battery failed testing and had to also be replaced. Neither Buick nor GM however, appeared to know what the origin of the vehicle’s engine and battery issues was.
The client regretted his new car purchase. He was frustrated by the lack of a permanent fix for the vehicle’s issues. This also made him greatly question the overall safety and reliability of his Buick car. It appears every time he brought the Buick Encore in, some other component had to be replaced.
Our client felt this was unjust, especially since he purchased the vehicle brand-new. He understood that he likely had a lemon but was unsure about what to do. That is when he reached out to the Lemon Law Experts.
Our team achieved excellent results for this client. GM agreed to repurchase the defective 2017 Buick Encore through a lemon law buyback, which covered her down payment, monthly payments, remaining balance, registration, taxes, and any fees he incurred while trying to repair the vehicle.
The client could not believe the settlement agreement he received thanks to the work of his team of Lemon Law Experts. He has since been recommending us to family members and friends. We were proud to have represented him in his case.