This client discovered strange issues in their new 2020 Chrysler Pacifica just five months after purchase. The customer reported to the service technician that the car’s alarm would go off whenever the right rear sliding door is opened, after the car has been locked. Unfortunately, the dealership was not able to replicate the issue. They also checked for any updates but found nothing relevant to the concerns our client had.

On this same repair date, our client noted that the that the front two TPMS (tire pressure monitoring system) showed dashes when hitting a bump in the road as well as errors in the vehicle’s infotainment system. The dealership checked the tire pressure, drove the vehicle several miles to duplicate the concern, and checked for any updates from the manufacturer but found nothing relevant to the problems in our client’s Pacifica.

A few months later, our client ended up at the repair shop again. This time, they reported that the passenger side door was not functioning properly. The dealership investigated the issue, found that the door lock actuator was inoperable, replaced the latch assembly, and then retested the door. Despite multiple subsequent repairs, our client continued to experience infotainment and structural issues in the 2020 Chrysler Pacifica. It was looking more and more like the Chrysler car was in fact a lemon. After searching for more information online, she decided to contact the Lemon Law Experts.

The Lemon Law Experts secured exceptional results for this client in their case against Fiat Chrysler Automobiles (FCA). The manufacturer agreed to buy back the 2020 Chrysler Pacifica and repay the client for all monies spent towards the lemon.  They also paid his attorney fees and costs which made pursuing this case an easy and financially smart decision. The client was extremely happy with the results as she could finally get rid of her Chrysler lemon and purchase a new car that she could feel comfortable driving in. If you suspect that your car may also be a lemon, find out today if you  qualify for a refund, compensation, or other remedy, by filling out an online case evaluation form on our site.