Our client purchased a brand new 2019 Toyota Avalon from a dealership in Whittier in September 2018. Initially, they were pleased with their purchase until they started experiencing issues with the vehicle. The first problem arose in May 2021, when the client reported that the check engine light would come on intermittently, and the vehicle was also shifting gears abnormally.
Our client took the 2019 Avalon to an authorized dealership where it spent 5 days undergoing inspection. Despite multiple inspections, the service technicians could not verify the codes or concern and no faults were detected at that time.
In June 2021, the check engine light issue resurfaced. Our client took the vehicle to an authorized dealership for service once again, where it spent 7 days undergoing repairs. The service technicians replaced the vacuum switch assembly and completed a final vehicle diagnostic report. After a road test, they confirmed normal operation of the vehicle at this time.
However, just a few days later, the client reported that the check engine light came on again after starting the vehicle.
Our client had to take the vehicle in for repair service once again. This time, it spent 22 days undergoing inspection. The technicians confirmed an intermittent running lean condition on the vehicle. They cleared all memory and disconnected the battery to perform an active test performance of part and indirect injectors separately.
Some months later in August 2022, our client reported that the check engine light had returned, and multiple warning lights were illuminated on the dashboard. The technician ran diagnostic CODE P0354 and recommended replacing ignition coil #4.
Despite these ongoing issues, our client remained patient and hopeful for a resolution. However, as the problems persisted, they decided to seek legal help. This is where our team at Lemon Law Experts stepped in. We fought vigorously against Toyota Motor Sales USA, Inc (TMS). Our relentless pursuit of justice led to excellent results in this case.
In exchange for the 2019 Toyota Avalon lemon, TMS consented to repay our client for all expenses incurred with the lemon vehicle.
With our help, this client was able to submit a successful lemon law case against TMS and obtain rightful compensation. This case serves as a testament to our commitment to ensuring that our clients are treated fairly when they are sold a defective vehicle.
If you believe you may have a lemon vehicle, don’t hesitate to reach out to us today. Our team of experts is ready to guide you through every step of the process, from understanding your rights under the lemon law to negotiating with automobile manufacturers on your behalf.
If you believe you may have a lemon vehicle, reach out to us today to determine if you are eligible for a refund under the California Lemon Law.