In the winter of 2020, our client was excited to purchase a brand-new Nissan Frontier. Unfortunately, the vehicle quickly started showing serious transmission issues just a month into its use, leading to a series of visits to various servicing dealerships- the first of which took place between January 21, 2021, and January 29, 2021.
Our client reported concerns related to erratic RPMs, stalling, a check engine light, and fluid leaks in the vehicle. The Nissan dealership’s technician discovered physical damage to the transmission pan; they recommended a replacement along with a fluid refill and additional inspections.
The vehicle’s troubles didn’t end there. More problems emerged, prompting a second service visit between February 3, 2021, and February 22, 2021. The client complained of excessive vibration at freeway speeds, RPM fluctuation, power loss during normal driving, and issues upon braking.
This time, the technician discovered that the wrong transmission fluid had been used, leading to a comprehensive replacement of the transmission assembly and related components.
Despite these interventions, the vehicle’s problems persisted. A third service visit was necessitated on February 23, 2021. During this visit, the client reported fluctuating RPMs, power loss, and fluid splashing/slouching noises. The technician conducted a test drive, a complimentary multi-point inspection, and a tire pressure reset.
Despite extensive testing of the Nissan, the root cause of the ongoing problems remained elusive. The vehicle’s troubles extended beyond engine-related issues to include concerns with the infotainment system and general vehicle performance.
With repeated visits to different dealerships and a multitude of repairs, the client decided it was time to seek legal help. They shortly reached out to the Lemon Law Experts. Our team’s involvement proved crucial in securing favorable outcomes for the client, as Nissan North America agreed to repurchase the 2020 Frontier. Our client received a full reimbursement for all monies spent on the vehicle minus a usage fee and the payment of their attorneys fees and costs.
Give Us a Call Today
This case serves as a testament to the effectiveness of the lemon law in protecting consumers and holding auto manufacturers accountable when they sell defective vehicles. If you find yourself in a similar situation, the Lemon Law Experts are ready to assist you. We offer a complimentary evaluation of your situation to determine your eligibility for cash compensation. You can reach out to our team by calling 877-885-5366 or by completing an online form on our website today.
