Our client’s 2021 Audi e-Tron faced a series of electrical issues that began shortly after the vehicle’s purchase in May 2021. Initial signs of trouble surfaced on December 2, 2021, when our client took the vehicle in for recall-related repairs.
The service provider oversaw a mandatory recall for high-voltage charging unit software and performed a comprehensive multi-point inspection. Unfortunately, however, the issues endured.
A more extensive repair visit occurred from April 13, 2022, to May 18, 2022, lasting 36 days. This visit addressed various concerns, including a parking brake malfunction lamp, portable charging unit problems, and an inoperative air conditioning system.
The repairs involved multiple software updates, label applications, and a thorough inspection. These repairs did not completely resolve all the electrical issues our client was experiencing.
On March 18, 2023, a severe electrical system malfunction occurred while driving on the highway, leading to a complete vehicle shutdown. This alarming incident prompted immediate action under the supervision of Service Advisor Sidney Staton.
Diagnostic efforts revealed significant issues with the electric motor and transmission. Despite replacement attempts, the problems persisted, resulting in a remarkable 54-day repair duration. Under California lemon law, a vehicle is deemed a “lemon” if it spends at least 30 calendar days out of service due to repairs.
In this case, the prolonged repair visits clearly met this criterion, emphasizing the necessity for legal intervention.
The persistent issues with the Audi e-Tron compelled the owner to seek assistance from the Lemon Law Experts, renowned for their expertise in California consumer protection and lemon law cases. This recent success story illustrates their commitment to achieving favorable outcomes for clients facing challenging automotive issues.
If you are confronted with similar automotive problems in California, the Lemon Law Experts are well-prepared to offer assistance.
Our team provides a complimentary consultation to assess your eligibility for remedies such as a new vehicle, cash compensation, or a refund under the lemon law. Contact us at 877-885-5366 or through our website to explore your options today.
