In the early months of 2023, our client made the decision to purchase a new 2023 Tesla Model Y, anticipating the thrill of driving a cutting-edge electric vehicle. Their excitement, however, was soon overshadowed by a series of issues that began to surface, leading to multiple visits to Tesla, Inc. service centers.
Their initial concern was a scratch on the passenger rear door, accompanied by tire pressure and system code alerts. The service provider promptly addressed the cosmetic issue and conducted checks on the tire pressure and vehicle integrity, finding no active alerts on the low-voltage circuit.
Unfortunately for our client, their vehicle problems continued. A subsequent service visit from 04/01/2023 to 04/27/2023 unveiled more complex problems.
The client reported difficulties using the vehicle due to key card and phone issues, with alerts indicating electrical system challenges. Tesla diagnosed a loose connection, replaced the body controller, and replaced a harness to rectify the issues. Yet, the vehicle required additional teardowns, hinting at the complexity of the electrical system challenges.
A third service encounter from 05/24/2023 to 05/29/2023 involved warnings related to stability control, traction control, and other features. Tesla replaced the front main harness and right-side body controller, addressing alerts triggered after a previous service.
Despite these extensive repairs, the electrical problems in the Tesla persisted. Frustrated and seeking a resolution, the client turned to the Lemon Law Experts. Our team of experts successfully advocated for the client, leading to Tesla, Inc. agreeing to repurchase the 2023 Tesla Model Y.
Our client expressed immense satisfaction with the resolution, which allowed them to part ways with the troublesome Tesla and acquire a new car that they could drive with confidence. This case serves as a reminder that if you suspect your vehicle might also qualify as a lemon, you can determine whether you are eligible for a refund, compensation, or alternative remedy by completing an online case evaluation form on our website today.
