Our client recently faced a series of challenges with a brand new 2021 Ford Explorer ST. Soon after acquiring the vehicle, they encountered various issues that required multiple visits to the servicing dealer, Fiesta Ford, Inc. Some of the reported problems included tire pressure concerns, engine failure, AC malfunction, and driver-side AC issues.
The first major repair visit lasted for 36 days, during which the dealer addressed tire pressure and engine-related issues- well surpassing the threshold required for it to be considered a lemon under California’s Lemon Law.
Technicians found a hole in the side of the vehicle’s engine, resulting in its removal along with the transmission and subframe assembly. A complete long block replacement was performed, along with the installation of new hardware, gaskets, and seals.
California’s Lemon Law offers substantial protection to car owners and lessees who face defects that significantly affect the vehicle’s use, value, or safety. A crucial provision of the law is the “30-day rule,” which states that if a vehicle remains out of service for more than thirty consecutive or non-consecutive calendar days due to repairs, it is presumed to be a lemon.
This rule establishes a clear and objective standard for determining lemon status, empowering car owners to pursue appropriate remedies for their losses. Importantly, the thirty-day period does not need to be continuous.
Even if a car undergoes multiple shorter repair periods that accumulate to over thirty days, it remains eligible for protection under the law. If your vehicle meets the requirements of the 30-day rule, you may be entitled to a refund, a replacement vehicle, or cash compensation.
If you live in California and are experiencing extensive car troubles, whether through leasing or purchasing, the Lemon Law Experts are ready to assist you. We specialize in guiding individuals through the lemon law process, ensuring they receive the compensation they deserve.
To determine if you qualify for a new car, monetary compensation, or a refund under the California Lemon Law, we invite you to contact us for a free, no-obligation consultation. Our team is committed to helping you secure the compensation and justice you rightfully deserve. Give us a call at 877-885-5366 or fill out a consultation form on our website to get started today.
