In April 2022, these clients took home a new 2022 Volkswagen Atlas, that unfortunately, would quickly show symptoms of lemon issues. The first sign of trouble surfaced in November 2022, when they discovered brake-related vibrations and grinding noises at high speeds. This led to their first visit to Imperial Valley Volkswagen, with the vehicle’s mileage at just 7,136.
The dealership responded promptly, conducting a thorough brake system inspection. They opted for rotor machining, which effectively resolved the concerns.
Unfortunately, about one month later, in December 2022, they returned to the dealership with new issues. This time, the rear driver’s side shade wouldn’t stay in place, and there was a scraping noise during left turns. The dealership addressed these problems through warranty-covered replacements and adjustments, providing temporary relief.
In January 2023, our clients reported steering noises and a persistent TPMS light issue. The service provider responded with an extensive inspection, including a 32-mile test drive, and adjusted the tire pressure, successfully resolving the concerns.
Later that month, our clients returned to the repair shop, this time reporting brake noises, steering noises, and sporadic blackouts of the radio screen. The dealership conducted an overnight test drive and meticulous inspections. They identified brake screeching under cold conditions and performed a hard reset on the infotainment system to address the issues.
The most recent service visit in March 2023 involved routine maintenance and addressing concerns about a blank screen while driving and persistent steering noises. Through comprehensive test drives and inspections, the dealership successfully resolved the reported issues.
Despite the persistent challenges, our clients remained vigilant in addressing concerns with their Volkswagen Atlas. As the issues continued to persist, they realized the need for legal assistance and turned to the Lemon Law Experts, who proved to be a game-changer.
Our experts successfully advocated for these clients, securing their resolutions and ensuring their rights were protected. Volkswagen Group of America agreed to repurchase the defective vehicle. This lemon law refund offered immense relief to our clients, allowing them to part ways with the problematic Volkswagen and replace it with a reliable new car.
This case serves as a testament to the effectiveness of the lemon law in protecting consumers and holding manufacturers accountable. If you find yourself in a similar situation, do not hesitate to reach out to the Lemon Law Experts to explore your options today.
