Legally reviewed by: Jessica Anvar Stotz, JD, MBA
A vehicle warranty is not just a promise, but a testament to the manufacturer’s confidence in the quality, durability, and reliability of their vehicles. In this updated 2023-2024 guide, we dive into the specifics of warranties currently offered by Chevrolet.
Chevy New Car Warranty: What’s covered?
From the comprehensive coverage of the New Car Limited Warranty to the specifics of the Powertrain, Emissions, and Corrosion warranties, we’ll provide you with all the details you need to understand what’s covered, what’s not, and how you can get the most out of your Chevy warranty. Whether you’re a current Chevy owner or considering becoming one, this guide will help you understand how Chevy is committed to ensuring your peace of mind on every journey.
Chevy Bumper to Bumper Warranty
This warranty covers the entire vehicle for repairs, encompassing all parts and labor costs needed to rectify any material or workmanship defects. This coverage lasts for either 3 years or until the vehicle has been driven for 36,000 miles, depending on which milestone is reached first.
Chevy Powertrain Warranty
The powertrain warranty provides coverage for elements like the engine block, cylinder head, manifolds, timing gears, oil pump, all parts lubricated internally, seals, gaskets, and, internal electrical components. This coverage lasts for a period of 5 years or until the vehicle has been driven for 60,000 miles, depending on which event occurs first.
Chevy Emissions Warranty
The Federal Emissions Control Warranty provides coverage for the emission control systems in your vehicle. Components related to emissions are under warranty for either 2 years or until the vehicle has reached 24,000 miles, depending on which comes first. Certain specific components related to emissions have a longer warranty period of 8 years or until the vehicle has been driven for 80,000 miles, again depending on which event occurs first.
Chevy Corrosion Warranty
All body and sheet metal components are warranted against corrosion for 3 years or 36,000 miles, whichever comes first.
Chevy Restraint Systems Warranty
The Restraint Systems Warranty provides repair or replacement needed to correct defects in materials or workmanship of any seatbelt or airbag system for 6 years or 72,000 miles, whichever comes first.
Chevy Rust-Through Warranty
Chevrolet vehicles are covered for rust-through corrosion for 6 years or 100,000 miles, whichever comes first.
Chevy Electric Vehicle Warranty
Specific components related to electric propulsion in Chevrolet electric vehicles, including the high voltage battery, come with a coverage of either 8 years or 100,000 miles, depending on which milestone is reached first.
Chevy CPO Warranty: What’s covered?
Chevrolet’s Certified Pre-Owned (CPO) Warranty offers a comprehensive coverage package for your certified pre-owned Chevrolet vehicle. Here’s what’s covered:
- Two Factory-Backed Warranties
- 6-Year/100,000-Mile Powertrain Limited Warranty
- 12-Month/12,000-Mile Bumper-to-Bumper Limited Warranty
- Scheduled Maintenance Program: Includes two maintenance visits within 2 years/24,000 miles, which includes oil and filter changes, tire rotations, and multi-point inspections.
- 3-Day/150-Mile Vehicle Exchange Program: You can exchange your CPO vehicle for a different one within 3 days or 150 miles from purchase.
- 24/7 Roadside Assistance and Courtesy Transportation: Full roadside assistance is provided for the duration of your Powertrain Limited Warranty (6 years or 100,000 miles) from new-vehicle delivery, whichever comes first.
These benefits are subject to change and terms and conditions may vary by state:
|Chevy New Car Warranty
|Covers the entire vehicle for repairs, including parts and labor, to correct any defect in materials or workmanship
|3 years or 36,000 miles
|Chevy Powertrain Warranty
|Covers components such as the engine block, cylinder head, manifolds, timing gears, oil pump, all internally lubricated parts, seals, gaskets, and internal electrical components
|5 years or 60,000 miles
|Chevy Emissions Warranty
|Covers your vehicle’s emission control systems. Emissions-related components are warranted
|2 years or 24,000 miles, and select components for 8 years or 80,000 miles
|Chevy Corrosion Warranty
|All body and sheet metal components are warranted against corrosion
|3 years or 36,000 miles
|Chevy Restraint Systems Warranty
|Provides repair or replacement needed to correct defects in materials or workmanship of any seatbelt or airbag system
|6 years or 72,000 miles
|Chevy Rust-Through Warranty
|Chevrolet vehicles are covered for rust-through corrosion
|6 years or 100,000 miles
|Chevy Electric Vehicle Warranty
|Certain electric propulsion components on Chevrolet electric vehicles are covered, including the high voltage battery
|8 years or 100,000 miles
|Chevy CPO Warranty
|Chevrolet’s Certified Pre-Owned (CPO) Warranty offers a comprehensive coverage package for your certified pre-owned Chevrolet vehicle
What is NOT covered under the Chevrolet Manufacturer Warranty?
The Chevrolet Factory Warranty does not cover the following:
- Routine maintenance: This includes services like oil changes, tire rotations, and wear and tear parts like brake pads and windshield wipers.
- Damage due to misuse, insufficient maintenance or alteration: Any damage caused by improper installation, alteration, striking objects, improper application, environmental damage, and other incidental or consequential damages are not included under this warranty.
- Slight noise, vibrations or other normal characteristics of the vehicle: These are considered normal and are not covered.
- Damage from environmental conditions: This includes damage from conditions such as rain, hail, or flooding.
- Damage from altering or tampering with your Chevy: Any modifications or alterations to the vehicle that are not approved by Chevrolet are not covered.
- Damage from accidents and collisions: Any damage resulting from accidents or collisions is not covered.
- Damage from chemical treatment: Any damage caused by chemical treatments not approved by Chevrolet is not covered.
- Damage from aftermarket products: Any damage caused by aftermarket products not approved by Chevrolet is not covered.
- Damage from contaminated or poor-quality fuel: Any damage caused by the use of contaminated or poor-quality fuel is not covered.
Please note that this is a general list and the specifics of what is and isn’t covered can vary based on the exact terms of your warranty. Always refer to your warranty manual for the most accurate information
What is Chevy Extended Warranty Coverage?
The Chevrolet Extended Warranty, also known as the Chevrolet Protection Plan, is an additional coverage that customers can purchase for extra protection beyond the manufacturer’s limited warranty. This plan, endorsed by Chevrolet and backed by General Motors, offers comprehensive coverage for up to 1,500 parts on your vehicle.
Chevrolet customers can choose from three coverage options: Powertrain, Silver, and Platinum. The terms of the contract and deductibles are customizable to fit individual needs. Chevrolet also offers an Extended Limited Warranty which extends the basic 3-year/36,000-mile bumper-to-bumper warranty to 5 years/60,000 miles. For additional details and pricing, customers are advised to consult with their dealer. Please note that terms and conditions may vary by state.
Chevrolet Warranty Customer Service Information
If you need to contact Chevrolet regarding warranty issues, here are some options:
- Customer Assistance Center: You can contact the Customer Assistance Center by calling 1-800-462–87821. Have the following information available: Vehicle Identification Number (VIN); dealer name and location; date of service; present mileage.
- Customer Support: For general customer support, you can call 800-223-3526 (Hours: M-F 8 a.m. – 8 p.m. EST)
- Warranty Information: For warranty information, you can call 800-223-3526
- General Motors: You can also contact General Motors at 1-866-636-2273 (Monday to Saturday 8 a.m. to 9 p.m. EST).
Questions about repeat issues under Chevy’s warranty? Call the Lemon Law Experts!
Have additional questions about a Chevy you purchased or leased in California? Do not hesitate to contact the Lemon Law Experts. Since 2009, we have been California’s go-to firm for successful consumer lemon law claims.
As a leading lemon law firm based in California, we have secured millions of dollars in compensation for our clients in refunds and cash for lemon law cases against major automakers like Chevrolet. Reach out to our team for a free, no-obligation review of your claim today.