Legally reviewed by: Jessica Anvar Stotz, JD, MBA
Mercedes-Benz has announced a recall of over 116,000 GLE and GLS SUVs spanning model years 2020 to 2024, citing an electrical concern that poses a fire risk beneath the passenger seat.
Based on documentation submitted to the National Highway Traffic Safety Administration (NHTSA), no incidents of fires, injuries, or accidents have been reported in connection with this issue. Mercedes-Benz asserts that likely 100% of the vehicles within the recall scope may be affected by this defect.
You may be able to file a lemon law claim and receive a refund or compensation if your Mercedes has had repairs performed to address the problems covered by this recall on multiple occasions.
| Model Year | Average Lemon Law Settlement |
| 2023-2024 GLE 350 | $106,400 |
| 2020-2024 GLE 450 | $113,453 |
| 2020-2023 GLS 580 | $176,707 |
| 2020-2023 GLE 580 | $140,548 |
| 2019-2023 GLS 450 | $133,613 |
| 2021-2023 Maybach GLS 600 | $289,100 |
| 2021-2023 AMG GLS 63 | $237,125 |
| 2021-2024 AMG GLE 53 | $132,810 |
*Please note, the figures presented in the chart are approximations based on past case results and should not be interpreted as a prediction or guarantee. Each case is unique and requires personalized legal guidance.
Here’s What’s Included in the Mercedes 48V Cable Recall
The recall, 24V-207, encompasses a range of sport utility vehicles manufactured between June 20, 2017, and January 5, 2023, spanning model years 2020 through 2024.
- GLE 350 SUVs (2023-2024)
- GLE 450 SUVs (2020-2024)
- GLS 580 and GLE 580 SUVs (2020-2023)
- GLS 450 SUVs (2019-2023)
- Maybach GLS 600 and AMG GLS 63 SUVs (2021-2023)
- AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S SUVs (2021-2025)
Here’s What’s not Included in the Recall
This recall includes a range of new Mercedes-Benz vehicles manufactured between 2019 and 2024. If you are uncertain about whether your vehicle falls under this recall, the NHTSA’s recall check site offers clarity regarding any open recalls that require attention.
By entering your car’s 17-digit vehicle identification number (VIN) into the NHTSA’s website, you can determine if a recall is applicable. If no recall is listed, it indicates that your vehicle currently has no outstanding recalls. Considering the frequency with which automakers issue recalls, particularly for older vehicles, it’s advisable to periodically revisit the site to check for any updates regarding your vehicle’s status.
If your vehicle isn’t part of this recall but you’re encountering electrical issues, you might be eligible for recourse through a lemon law claim. Pursuing an individual lemon law claim could entitle you to cash compensation, a replacement vehicle, or a refund covering the expenses you made in repairing your Mercedes-Benz lemon.
What’s the Issue with the Mercedes Benz 48V Cable?
An oversight during the manufacturing process resulted in an inadequately secured 48-volt ground connection beneath the passenger seat, posing a fire risk due to overheating.
Mercedes-Benz AG began looking into this issue in June 2022, following numerous field reports highlighting battery-related warnings. Initially, the German automaker suspected that insufficient tightening of the ground cable connection had contributed to these warnings.
In response, Mercedes launched two rework campaigns at the assembly plant, the first in July 2022 and the second in September. Despite these efforts, reports continued to surface between October 2022 and April 2023, prompting the company to conduct internal investigations into the ground connection’s assembly process. Unfortunately, the underlying cause remained elusive.
Further investigations continued until January 2024, with Mercedes hypothesizing that mechanical rework operations near the ground connection may have resulted in a torque reduction. To address this, the company will introduce an additional gauge for bolting the ground connection beginning in January 2023, with the goal of preventing similar issues in the future.
What Should I Do If My Mercedes Is Included?
In a notification dated April 12, 2024, Mercedes-Benz AG highlighted a potential safety issue with the 48V ground connection beneath the passenger seat in certain MY 2019-2024 GLE and GLS (167 platform) vehicles. Owners can contact Mercedes-Benz at 800-367-6372, referring to NHTSA campaign number 24V207, for assistance or to schedule an appointment.
Mercedes-Benz Lemon Law Trouble? Call the Lemon Law Experts!
If you have persistent electrical issues related to the 48V cable recall with a Mercedes-Benz vehicle purchased or leased in California, it may be considered a “lemon” under the state’s Lemon Law.
This legislation protects consumers who have persistent problems with vehicles that the manufacturer is unable to fix in a reasonable number of repair attempts.
California’s Lemon Law applies to both new and used vehicles that wer purchased or leased and that underwent repeat repairs during the manufacturer’s warranty. The California Lemon Law offers protection to consumers by affording valid claimants with a replacement vehicle or refund, plus the payment of the consumer’s attorneys fees and costs.
At the Lemon Law Experts, we specialize in assisting consumers with defective vehicles. Since 2009, our team has developed extensive experience with the California lemon laws and can guide you through the process of reaching a favorable outcome. If you believe your vehicle is affected by the 48V cable recall and meets the lemon definition, contact the Lemon Law Experts for a free, no-obligation case review today.
